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Home My WebLink AboutAG 21-026 - HEADLIGHT TECHNOLOGIES, INCRETURN TO: PW ADMIN EXT: 2700 ID #: 3957 CITY OF FEDERAL WAY LAW DEPARTMENT ROUTING FORM 1. ORIGINATING DEPT/DIY: PUBLIC WORKS/ Capital Engineering 2. ORIGINATING STAFF PERSON: Sarah Hamel EXT: 3. DATE REQ. BY: 3. TYPE OF DOCUMENT (CHECK ONE): ❑ CONTRACTOR SELECTION DOCUMENT (E.G., RFB, RFP, RFQ) ❑ PUBLIC WORKS CONTRACT ❑ SMALL OR LIMITED PUBLIC WORKS CONTRACT ❑ PROFESSIONAL SERVICE AGREEMENT ❑ MAINTENANCE AGREEMENT ❑ GOODS AND SERVICE AGREEMENT ❑ HUMAN SERVICES / CDBG ❑ REAL ESTATE DOCUMENT ❑ SECURITY DOCUMENT (E.G. BOND RELATED DOCUMENTS) ❑ ORDINANCE ❑ RESOLUTION ❑ CONTRACT AMENDMENT (AG#): 21-026 ❑ INTERLOCAL ❑ OTHER 4. PROJECT NAME: Headlight Inspection Platform 5. NAME OFCoNTRAcroR:_Headlight Technologies, Inc ADDRESS: 2101 Fourth Ave Suite 1260 Seattle WA 98121 TFLEPHONE: 206-428-3094 E-MAIL: era igmarnick headli ht.com FAX: SIGNATURENAMF: Craig arni _ TITLE: Strategic Account ExeCL 6. EXHIBITS AND ATTACHMENTS: El SCOPE, WORK OR SERVICES ❑ COMPENSATION ❑ INSURANCE REQUIREMENTS/CERTIFICATE ❑ ALL OTHER REFERENCED EXHIBITS ❑ PROOF OF AUTHORITY TO SIGN ❑ REQUIRED LICENSES ❑ PRIOR CONTRACT/AMENDMENTS CFW LICENSE # BL, EXP. 12/31/ UBI # 3 EXP. —/ / 7. TERM: COMMENCEMENT DATE: 3/1 /2021 COMPLETION DATE: 6/30/2024 8. TOTAL COMPENSATION: $ 27,087 (INCLUDE EXPENSES AND SALES TAX, IF ANY) (IF CALCULATED ON HOURLY LABOR CHARGE - ATTACH SCHEDULES OF EMPLOYEES TITLES AND HOLIDAY RATES) REIMBURSABLE EXPENSE: d YES ❑ NO IF YES, MAXIMUM DOLLAR AMOUNT: $ IS SALES TAX OWED: ❑ YES ❑ NO IF YES, S PAID BY: ❑ CONTRACTOR ❑ CITY RETAINAGE: RETAINAGE AMOUNT: ❑ RETAINAGE AGREEMENT (SEE CONTRACT) OR ❑ RETAINAGE BOND PROVIDED ❑ PURCHASING: PLEASE CHARGE TO: 1024400-521-595-30-410 9. DOCUMENT / CONTRACT REVIEW INITIAL / DATE REVIEWED INITIAL / DATE APPROVED ❑ PROJECT MANAGER IS DIVISION MANAGER SOH 8/11/2021 A DEPUTY DIRECTOR DSW 8/11/2021 6 DIRECTOR ey 8/1312021 ❑ RISK MANAGEMENT (IF APPLICABLE) 6 LAW DEPT MP 8/12/2021 10. COUNCIL APPROVAL (IF APPLICABLE) SCHEDULED COMMITTEE DATE: COMMITTEE APPROVAL DATE: SCHEDULED COUNCIL DATE: COUNCIL APPROVAL DATE: 11. CONTRACT SIGNATURE ROUTING ❑ SENT TO VENDOR/CONTRACTOR DATE SENT: yx I-In.Dw DATE REC' D: ❑ ATTACH: SIGNATURE AUTHORITY, INSURANCE CERTIFICATE, LICENSES, EXHIBITS ❑ CREATE ELECTRONIC REMINDER/NOTIFICATION FOR 1 MONTH PRIOR TO EXPIRATION DATE (INCLUDE DEPT. SUPPORT STAFF IF NECESSARY AND FEEL FREE TO SET NOTIFICATION MORE THAN A MONTH IN ADVANCE IF COUNCIL APPROVAL IS NEEDED.) INITIAL / DATE SIGNED ❑ FINANCE DEPARTMENT ❑ LAW DEPT EXSIGNATORY(MAYOR O ❑ CITY CLERK ❑ ASSIGNED AG# AG# 4S p1G4k ❑ SIGNED COPY RETURNED DATE SENT:-_ LAC COMMENTS: EXECUTE " " ORIGINALS I/2020 DocuSign Envelope ID: 573638BE-E5B6-40A5-A5B0-6F2BSAE 1AA4F as aS (Amended August 8, 2021) �, .��I, Terms of Agreement June 30, 2024 This agreement shall commence on March 1, 2021 and terminate on , for a total amount of $27,087 Additional quantities and services can be added at any time during the term and will be co -terminus with the existing purchase unless specifically documented. Within 90 days of the program start, customer can cancel the remaining 33 months of the engagement if it is not meeting the needs of the organization. Key things to consider during system deployment include: • Quantity and quality of data gathered during pilot period as compared to prior process • Efficiency gains for project team as compared to prior process ■ Collaboration ability for project team as compared to prior process Key metrics will be defined alongside customer during program kickoff as the measures of success to be used in good faith to determine usage of the tool past the initial 90-day period. On March 1, 2021, July 1, 2022, and July 1, 2023. Payment shall be made in the amount of $9,029 AS 63 The terms and pricing offered in this proposal expire on February 28, 2021. l T&E for in -person workshops, training, and coaching is included for the quantity of visits listed. T&E for additional trips will be approved by Client and Pavia Systems in writing prior to travel. Headlight is provided under the Pavia Systems Terms of Service provided in Attachment A. Executed and Agreed by: Headlight Technologies, Inc. Ft oau8i9ned by: tiara. Signature Si Katara Name President Title 3/4/2021 Date City of Federal Way SigWature EJ Walsh Name Public Works Director Title 3/4/2021 Date 2101 Fourth Avenue, Suite #1250 I Seattlp' v /-1 92121 1 PIll un.e. 20G'123 309.1 I paviasystems com RETURN TO,- PW ADMIN EXT: 2700 ID #: 3871 CITY OF FEDERAL WAY LAW DEPARTMENT ROUTING FORM 1. ORIGINATING DEPT/Drv: PUBLIC WORKS / Capital Engineering 2. ORIGINATING STAFF PERSON: Sarah Hamel EXT: 3. DATE REQ. BY: 2/5/2020 .3. TYPE OF DOCUMENT (CHECK ONE): O CONTRACTOR SELECTION DOCUMENT (E.G., RFB, RFP, RFQ) ❑ PUBLIC WORKS CONTRACT ❑ SMALL OR LIMITED PUBLIC WORKS CONTRACT ❑ PROFESSIONAL SERVICE AGREEMENT ❑ MAINTENANCE AGREEMENT ❑ GOODS AND SERVICE AGREEMENT ❑ HUMAN SERVICES / CDBG ❑ REAL ESTATE DOCUMENT ❑ SECURITY DOCUMENT (E.G. BOND RELATED DOCUMENTS) ❑ ORDINANCE ❑ RESOLUTION ❑ CONTRACT AMENDMENT (AG#): ❑ INTERLOCAL 0 OTHER A reement 4. PROJECT NAME: Headlight Inspection Platform 5. NAMEOFcoNTRAcfoR: Headlight Technologies, Inc ADDRESS: 2101 Fourth Ave Suite 1260, Seattle. VITA_ 98121 TELEPHONE: 206-428-3094 E-MAIL: crai .wamick head li ht.com FAX: SIGNATURE NAME; Craig arnick TITLE: Strategic Account ExeCL 6. EXHIBITS AND ATTACHMENTS: ® SCOPE, WORK OR SERVICES ❑ COMPENSATION ❑ INSURANCE REQUIREMENTS/CERTIFICATE ❑ ALL OTHER REFERENCED EXHIBITS ❑ PROOF OF AUTHORITY TO SIGN ❑ REQUIRED LICENSES ❑ PRIOR CONTRACT/AMENDMENTS CFW LICENSE # BL, EXP. 12/31/ UBI # , EXP. —/ / 7. TERM: COMMENCEMENT DATE: 2/15/2021 COMPLETION DATE: 2/15/2023 8. TOTAL COMPENSATION: $ 27,087 (INCLUDE EXPENSES AND SALES TAX, IF ANY) (IF CALCULATED ON HOURLY LABOR CHARGE - ATTACH SCHEDULES OF EMPLOYEES TITLES AND HOLIDAY RATES) REIMBURSABLE EXPENSE: ❑ YES 0 NO IF YES, MAXIMUM DOLLAR AMOUNT: $ IS SALES TAX OWED: 13 YES ❑ NO IF YES, $. PAID BY: ❑ CONTRACTOR ❑ CITY RETAINAGE: RETAINAGE AMOUNT: ❑ RETAINAGE AGREEMENT (SEE CONTRACT) OR ❑ RETAINAGE BOND PROVIDED ❑ PURCHASING: PLEASE CHARGE TO: 102-4400-521-595-30-410 9. DOCUMENT / CONTRACT REVIEW INITIAL. / DATE REVIEWED INITIAL / DATE APPROVED ❑ PROJECT MANAGER 6 DIVISION MANAGER SH 1/29/21 8 DEPUTY DIRECTOR EJW1/29/2021 9 DIRECTOR ❑ RISK MANAGEMENT (IF APPLICABLE) 8 LAW DEPT ER 2111/21; ER 2/26/21 10. COUNCIL APPROVAL (IF APPLICABLE) SCHEDULED COMMITTEE DATE: COMMITTEE APPROVAL DATE: SCHEDULED COUNCIL DATE: COUNCIL APPROVAL DATE: 11. CONTRACT SIGNATURE ROUTING ❑ SENT TO VENDOR/CONTRACTOR DATE SENT: DATE REC' D: ❑ ATTACH: SIGNATURE AUTHORITY, INSURANCE CERTIFICATE, LICENSES, EXHIBITS ❑ CREATE ELECTRONIC REMINDER/NOTIFICATION FOR I MONTH PRIOR TO EXPIRATION DATE (INCLUDE DEPT. SUPPORT STAFF IF NECESSARY AND FEEL FREE TO SET NOTIFICATION MORE THAN A MONTH IN ADVANCE IF COUNCIL APPROVAL IS NEEDED.) INITIAL / DATE SIGNED ❑ FINANCE DEPARTMENT ❑ LAW DEPT ❑ SIGNATORY (MAYOR OR DIRECTOR) All — ,,,;?'CITY CLERK ,ArASSIGNED AG # AG# - ❑ SIGNED COPY RETURNED DATE SENT: COMMENTS: EXECUTE " " ORIGINALS 112020 DocuSign Envelope ID: 1 F005386-BOE14CAC-A042-A8g1653EF819 C] HEADLIGHT Organizational Agreement CITY OF Federal Way Centered on Opportunity FOR: CITY OF FEDERAL WAY SCOPE: FEDERAL WAY ENTERPRISE PROGRAM CONSTRUCTION VALUE: UP TO $6M ANNUAL PROGRAM DURATION : 3 YEARS INDUSTRY'S LEADING PHOTO -BASED INSPECTION TECHNOLOGY CAPTURE. INTERPRET. ACT. TURN ON HEADLIGHT DocuSign Envelope ID: 1F005386-BOEI-4CAC-AO42-A999653EF819 PACKAGE: CITY OF FEDERAL WAY - HEADLIGHT PLATFORM — UNLIMITED USERS Use of the Headlight platform modules for Unlimited Users on up to $61VI in construction value annually. Headlight Fieldbook is designed to replace field personnel's notebook with rich media, geolocated digital source records vs. traditional paper -based information. It allows project teams to remain connected and HEADLIGHT' communicate effectively from the field to the project $643/mo. $7,716 Fieldbook office as well as to headquarters. Default Headlight Daily Report; Tableau Software Dashboard. Reports/Forms allows Headlight to easily align with existing business processes by configuring report output and form input to closely match requested formats. Access to Headlight COVID-19 Safety Response Form included. Track project progress, capture work items and generate (3HEADLIGHT pay notes with associated supporting observations and Included Included Tracker calculations. Integrated learning tool to train users on HeadLight platform and other infrastructure construction related HEADLIGHT" topics. Included Included Academy i Software Subtotal $643/mo. $7,716 Gold support package includes up front deployment Gold Level Support training, 1:1 field coaching, spreadsheet configuration, user management, and semi-annual business reviews in $193/mo. $2,316 addition to standard level email and phone service. 8 total onsite or virtual visits included. �— Support Subtotal $193/mo. $2,316 Annual Package Subtotal $836/mo. $10,032 3-Year Term Discount (10%) ($1,003) Annual package total $9,029 3-Year Package Total $27,087 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www.paviasystems.com DocuSign Envelope ID: 1 F005386-BOE14CAC-A042-A981653EF819 Value to City of Federal Way Key Value Points Identified During Discovery with monthly efficiency impact estimate of greater than $159,590 annually or $478,770 over the 3-year term. 1. Increase productivity of field inspectors a. HeaclUght Capability: Adaptive photo -based inspection technology. Automate multiple processes and workflows. b. Impact: Dramatically increase time spent making field observations, decrease in overtime, diminish laborious tasks, improve quality of life for field personnel. Boost efficiency with daily report completion, ticket tallies, photo uploading. c. Estimated Value to Federal Way: Efficiency impact: 2 hrs/day x 3 field users at $45 per hour x 6 month season. $2,970 per month efficiency impact, or $35,640 annually. 2. Improve productivity of engineers and management a. HeadLi ht Capability: Provide real-time data in a readily consumable format. b. Impact: Improve efficiencies of office users in consuming, aggregating, and using data. Reduce access to site photos from up to two weeks to immediate availability. Make reports immediately available. c. Estimated Value to Federal Way: Efficiency impact: 1.5 hrs/day x 7 office users at $75 per hour x 6 month season. $8,663 per month efficiency impact, or $103,950 annually. 3. Dispute and claims mitigation a. Headlight capability: Provide a highly searchable database in real time of all observable field information. b. Impact: Address disputes immediately and remotely. Create a source of truth to mitigate any potential claims. Facilitate contractor negotiations; eliminate FNR disputes, utility conflicts. c. Estimated Value to Federal Way: Risk mitigation of an average of $20,000 annually, or up to $400,000 on outsized claims. 4. Create consistency in workflows and documentation a. HeadLight_ Capability: One streamlined application for gathering and disseminating all jobsite data, whether seen observations or quantified materials, equipment, and personnel. Standardized categorization and labeling processes to create a unified view of the project. b. Impact: Eliminate differences in output of data collected, as well as data extraction and use. Raise the bar across all project team personnel through consistent and verifiable application of Federal Way best practices. c. Estimated Value to Federal Way: Enable the team to perform better, reduced staff frustration, limit confusion around job duties and goals, facilitate staffing change management and accelerate new team member onboarding/training processes. 5. Create a safe work environment in light of the COVID-19 epidemic a. HeadLight Capability.: Observations and reports synced to remote users in real-time, 2101 Fourth Avenue, Suite 41260 1 5eattle, WA 98121 1 Phone: 206.428 3094 1 �,vww paviasystems.com DocuSign Envelope ID: 1F005386-BOE1-4CAC-A042-A991653EF819 Y� including all supporting documentation. Access to Headlight's COVID-19 Safety Response Capabilities. b. Impact: Enable meaningful remote communication and decision making with available visuals and supporting details, for real-time problem resolution. Ensure safety of field team members. c. Estimated Value to Federal Wa : Minimize onsite visits of office staff to jobsites, resulting in risk reduction to all team members' health and loss of work. 6. Quality and timeliness of information a. HeadLi ht Capability: Seamless and organized data collection of observations and quantifiable items. b. Impact: Estimated boost (2-3X) in high quality field information capture. Efficient issue prevention, claim mitigation, and real-time decision making through use of the platform. Ability to easily comply with outside agency audits and regulations. c. Estimated Value to Federal Way: Major reduction in claims and disputes. Expedited audits. And construction project data that can be leveraged for operations and maintenance after project completion. 7. Talent acquisition and support a. Headlight Capability: Relentless drive toward client success and satisfaction: from a dedicated team to configure Federal Way's program, train its office and field staff, create reports to fulfill Federal Way's business and agency oversight requirements, and provide ongoing support of the city's deployment. Close guidance and consultation to facilitate Federal Way's change management process during a time of staff transition. b. Impact: Ease of filling in for absent staff during illness or vacation. Preserve institutional knowledge, ramp up new staff quickly, and come up to speed faster on newly assigned projects. Greatly improve communication and collaboration. c. Estimated Value to Federal Way: Reduction in onboarding burden for experienced personnel. 8. Ease of use and deployment a. HeadLi ht Capability: Intuitive, easy -to -learn and use application. Impact: Users will be able to reach full productivity within 3-4 days. Eliminate multiple other tools with a single device. b. Estimated Value to Federal Way: Return on Headlight investment within weeks, if not days. 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www paviasystems.com DocuSign Envelope ID: 1F005386-BOE1-4CAC-AO42-A991653EF819 Terms of Agreement This agreement shall commence on March 1, 2021 and terminate on February 29, 2024, for a total amount of $27,087 Additional quantities and services can be added at any time during the term and will be co -terminus with the existing purchase unless specifically documented. Within 90 days of the program start, customer can cancel the remaining 33 months of the engagement if it is not meeting the needs of the organization. Key things to consider during system deployment include: • quantity and quality of data gathered during pilot period as compared to prior process • Efficiency gains for project team as compared to prior process ■ Collaboration ability for project team as compared to prior process Key metrics will be defined alongside customer during program kickoff as the measures of success to be used in good faith to determine usage of the tool past the initial 90-day period. Payment shall be made in the amount of $9,029 prior to the first day of each annual service period. The terms and pricing offered in this proposal expire on February 28, 2021. T&E for in -person workshops, training, and coaching is included for the quantity of visits listed. T&E for additional trips will be approved by Client and Pavia Systems in writing prior to travel. HeadLight is provided under the Pavia Systems Terms of Service provided in Attachment A. Executed and Agreed by: HeadLight Technologies, Inc. DocuSigned by: Signature 5i Katara Name President Title 3/4/2021 Date City of Federal Way Sig ature EJ Walsh Name Public Works Director Title 3/4/2021 Date 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206 428,3094 1 www.paviasystems.com DocuSign Envelope ID: 1F005386-BOEI4CAC-A042-A991653EF 819 __r �` Headlight is the Industry's Leading Photo - Driven Inspection and Verification Technology Headlight connects the field to the office through one central hub that empowers team members with big data in real-time for smarter collaboration and intelligent decision -making. Defend Claims Document and integrate more complete project information, which is accessible from a centralized hub, now and later. Both say the trench has inadequate shoring Accelerate Delivery t/L• �/if TW OiiO lhv i5b LAG. Ercwdl.J fib �l J`P'�'zlom L.dJJSf. i'7-21 /5i i�[ �! s.. 14- r..+11. �c aL� aafr�.I.. ;�.-v Jet •r_ � �fwfsss.�! 1�;; 1-1 ..M..eJ F..a../c 22W.A.flrs10. P4.l Is eF1,lrY- Enable quicker, timelier, and effective decision -making with much better information in real-time. Increase Accountability Create a virtual window into every active job site for your office, as well as the capability to provide clients with the same. Headlight Photo -Driven Inspection and Verification 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206 428 3094 1 www paviasystems corn DocuSign Envelope ID: 1 F005386-BOE1�CAC-A042-A9 1 GEEF8 191 PHA 4 IINII ' � Lo7 �i i n:.: cvot,,d - .. e a d L i ga h!I FFH 1 C�nstiu[vor. ■ • - N�u4tJilEQli ^.vw /i11t.kJef: • 4 dk Capabilities Stakeholders Provides Revolutionary Information in Real -Time Platform • Secure Web and Mobile Information Access • Robust Searching and Filtering Capabilities • Unlimited Media and Data Storage • Content Delivery Network — High Performance Image and Video Delivery • Real -Time Access and Notification • Integrations + Open API Architecture Capabilities • Server + Database Management • Firewall Security Management • Traffic Load Balancing • High Bandwidth Network Infrastructure • Disconnected Environment Support • High Availability Information Access (24/7/365) Platform Modules The Headlight platform consists of multiple modules built to help you save time, reduce errors and streamline projects through one central hub that unites all your team members for smarter collaboration and intelligent decision -making. 2101 Fourth Avenue, Suite #1260 J Seattle, WA 98121 1 Phone: 206.128.3094 1 www.paviasystems.com DocuSign Envelope ID: 1F0C5386-B0EI-4CAC-A042-A991653EF819 R�.� 1 Fieldbook Mobile field data collection and real- time collaboration from field to office. Capabilities ■ Replaces paper notebooks with mobile - first, rich media collection capabilities, powerful search capabilities, and automated geolocation e Real-time communication from the field to the project office and to all stakeholders ® Export data to excel for further operations Academy Integrated learning tool to train users on the Headlight platform and other infrastructure construction related topics. Capabilities e On demand courses available via mobile device a Benefits l ■ Increases productivity of field personnel that need to quickly collect and communicate event and project information from the field e Enables field personnel to collect 275% more field information in a single shift e Documented ability to defend against claims and quality issues reducing project risk Benefits ■ Provides learning opportunities during down time 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206 428 3094 1 www paviasystems com DocuSign Envelope ID: 1 F005386-BOE1-4CAC-AO42-A9ql U53E F8 E 9 • Course customization options for agency training content requirements ® Learning gamification and tracking to encourage course completion LiveConnect Integrate with existing organization data systems enabling two-way mediated data exchange. Capabilities • Simple way to implement new hire training programs • Acts as virtual mentor in the field for skill refresh as needed and on demand Prajec[ 002.7 93256 - Palmer B ri dge W ldeninq Benefits w Integration services with existing data • Unlock historical data from legacy management system provides live systems through integration and feed into Headlight access through Headlight search and r Two-way integration feeds relevant aggregation tools data from Headlight back to existing • Identify trends in historical data and system defend claims and quality issue • Pull in historical data and use concerns with easily accessible rich HeadLight search and data aggregation media project history tools to make that data useful for • Enhance reporting capabilities of insights legacy systems 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www.paviasystems.com DocuSign Envelope ID: 1F005386-BOE1-4CAC-A042-A991F.5sCF819 0 Tracker Track project progress, capture work items and generate time -based pay notes. Capabilities Benefits • Track project progress by work item ® Easy view into work completed • Generate pay note reports m Ability to show how measurements of • Associate inspector observations as materials quantities are taken evidence of specific quantities • Export to backend accounting systems for payment processing Portal A collaborative view for contractors into submitted owner observations and documentation. Capabilities Benefits • View owner submitted observations and • Improve communication between documents created using Headlight (for contractor and agency example daily reports and pay • Quickly and effectively collaborate using estimates) the Headlight portal r Comment/collaborate on submitted • Memorialize communication around documents submitted documents • Search and filter on documents 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www.paviasystems.com - DocuSign Envelope ID: 1F00538&-BOE1-4CAC-A042-A991653EF819 available in Portal repository s 0 Align with existing workflows to produce custom formatted and configurable reports for your organization. Capabilities • Replicate any existing form or report format as an output of Headlight • Enhanced reporting capabilities to include charting, mapping, and tending • External data adapters to create complex reporting schemas Support Plan Options F-- � A=k -- k-L- Discovery on Goals and Expectations (Success Metrics) a. Benefits • Easily align with existing business processes and reporting practices ■ Provide professional custom branded reports to your clients and customers • Visualize the data you collect to solve business problems rather than fill out a form Business ✓ ✓ _ Project Setup in HeadLight ✓ ✓ ✓ End user demo/awareness meeting before training ✓ ✓ ✓ Pavia Wad MDM setup (required for leased iPads) ✓ ✓ Onboarding workshop and deployment plan ✓ epl Virtual training for project team members ✓ ✓(< 10) 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www paviasystems.com DocuSign Envelope ID: 1F005386-BOE1-4CAC-AO42-A991653EFa19 � � In person training for project team members ✓(> 10) ✓ 1:1 field coaching ✓ ✓ Provide communication templates for team ✓ Technical support - email ✓ ✓ ✓ Technical support - phone ✓ ✓ Ongoing user management ✓ ✓ Ongoing Wad management (MDM - HeadLight updates) ✓ ✓ Ongoing Wad management (MDM - managed "app store") ✓ Post -Deployment Status Checks (virtual) ✓ V 01 Coaching Guides (provided at each status call) ✓ Usage metrics (provided at each status call) Business Review check -ins semi-annual quarterly ROI study (survey) ROI study (report analysis) 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www.paviasystems corn DocuSign Envelope ID: 1F005386-BOE1-4CAC-A042-A991653EF819 Other Accessories and Add Ons Headlight Inspection Unit Device Hardware, Data, and Accessories Mad Air Tablet Device • 32GB Device Storage • 4G LTE + Integrated Camera + GPS • Retina Display Headlight Inspection Device Data Service • Verizon 4G LTE Data Service for field connectivity • Up to 2 GB per month per device VERIZON LIGJ Device Accessories • LifeProof Case — Waterproof, DirtProof, Military Grade DropProof • Helo Hand Strap — For easy field use • Wall Charger + USB Cable • Car Charger Inspector's Toolkit • Assistance setting up access to project resources within customers' existing file management system (specifications, plans, drawing, documents, special provisions, etc.) 2101 Fourth Avenue, Suite #1260 1 Seattle, WA 98121 1 Phone: 206.428.3094 1 www.paviasystems.com DocuSign Envelope ID: 1 F005386-BOEI -4CAC-A042-A991653EF819 Terms of Service PAVIA SYSTEMS, INC. LICENSE AGREEMENT NOTICE: CAREFULLY READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT BEFORE CLICKING "I AGREE TO THE TERMS & CONDITIONS" ON THE LOG -IN PAGE. CLICKING "I AGREE TO THE TERMS & CONDITIONS" ON THE LOG -IN PAGE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS LICENSE, DO NOT CLICK "I AGREE TO THE TERMS & CONDITIONS" ON THE LOG -IN PAGE. Pavia Systems, Inc. has developed and is the owner of a certain web -based software as a service application (the "Service," as further defined below), which it provides as part of its Headlight system. Pavia Systems, Inc. enters into agreements with third party organizations (which may include state and local governmental agencies, departments and authorities, as well as private businesses (each an "Organization")) that authorizes certain employees and contractors of the relevant Organization to use the Service for purposes of managing and inspecting the Organization's construction, environmental, maintenance, infrastructure, and similar projects (collectively, "Projects"). Among other things, the Service permits users to create, use, access and transmit reports and other information and content ("Project Data") regarding Projects ("Project Data"), thereby allowing Projects to be managed and supervised more efficiently. THIS PAVIA SYSTEMS, INC. LICENSE AGREEMENT ("Agreement") is a legal agreement between you ("User") and Pavia Systems, Inc. ("Pavia"), and governs your use of the Service. The terms of this Agreement also apply to any updates, supplements, and/or support services (if any) for the Service, unless other terms accompany those items. If so, those terms apply. By clicking "I AGREE TO THE TERMS & CONDITIONS" ON THE LOG -IN PAGE, you agree to be bound by the terms of this Agreement. If you accept the Terms of this agreement, you have the following rights and responsibilities: AGREEMENT: 1. Definitions. In addition to any other defined terms set forth herein, the following capitalized terms will have the meanings set forth below 1.1. "Project Data" means all data, reports, images, notes, drawings, sketches and other content regarding a Project that is** **uploaded to, stored on, processed using, transmitted through, or otherwise accessed using the Service by or on behalf of User or by any person or application or automated system using User's User Account (defined below). 1.2. "Documentation" means the documentation produced and supplied by Pavia to User and/or made available on the Service specifying how the Service should be used. 1.3. "Intellectual Property Rights" means all rights of the following types, which may exist or be created under the laws of any jurisdiction in the world: (a) rights associated with works of authorship, including exclusive exploitation rights, copyrights, moral rights, and mask works; (b) trademark and trade name rights and similar rights; (c) trade secret rights; (d) patents and DocuSign Envelope ID: 1F005386-BOEI-4CAC-AO42-A991653EF819 industrial property rights; (e) other proprietary rights in intellectual property of every kind and nature; (f) all registrations, renewals, extensions, continuations, divisions, or reissues of, and applications for, any of the rights referred to in clauses (a) through (e) above; and (g) rights to require information be kept confidential. 1.4. "Permitted Purpose" means the use of the Service by Authorized Users in connection with Projects.** 1.5. "Service" means Pavia's proprietary software as a service web application that is owned and operated by Pavia and/or its licensors, and that is made available for use by User pursuant to the terms and conditions of this Agreement. 1.6. "Term" shall have the meaning set forth in Section 10.1 below. 1.7. "Upgrades" means new versions of, and updates to, the Service, whether for the purpose of fixing an error, bug or other issue in the Service or enhancing the functionality of the Service. 2. Organization Agreement. 2.1 Authorized User. User's use of the Service is as a result of an agreement entered into between the relevant Organization and Pavia (the "Organization Agreement") which, among other things, authorizes certain employees and/or contractors designated by the Organization to access and use the Service ("Authorized Users"). Accordingly, the Service is for use by Authorized Users only. User acknowledges and agrees that User would not be permitted to use the Service except for User's status as an Authorized User, and User represents and warrants to Pavia that User is, and shall at all times during the Term remain, an Authorized User. User further acknowledges and agrees that User's obligation to maintain User's status as an Authorized User is, in addition to any and all other forms of consideration between the parties, sufficient consideration to support the parties' mutual obligations and responsibilities under this Agreement. 2.2 Interpretation. With respect to any obligations or responsibilities owed by Pavia to the relevant Organization under the Organization Agreement, this Agreement shall at all times be construed and interpreted consistently with the terms and conditions of the Organization Agreement, provided that, in the event of a direct conflict between the terms of this Agreement and the terms of the Organization Agreement, the terms and conditions of the Organization Agreement shall control. 3. License. 3.1 During the Term and subject to the terms and conditions of this Agreement, including without limitation, the restrictions and prohibitions set forth in this Section 3, Pavia hereby grants to User a nonexclusive, nontransferrable (except as authorized herein), nonsublicensable, limited and terminable license to: (a) access and use the Service solely for the Permitted Purpose via any standard web browser and in strict accordance with the Documentation; and (b) download a copy of any Documentation made available through the Service, solely in connection with User's use of the Service for the Permitted Purpose. 3.2 User agrees that the license rights granted in Section 3.1 above are subject to the following limitations (in addition to any other limitations or restrictions set forth in this Agreement): DocuSign Envelope ID: 1 F005386-BOE1-4CAC-A042-A991653EF819 (a). User hereby acknowledges and agrees that: (i) the Service contains proprietary Intellectual Property Rights that are protected by applicable laws; and (ii) Pavia, its licensors and/or other third parties own the Intellectual Property Rights contained in the Service. User shall not take any action in connection with the Service in violation of or that is inconsistent or contrary to Pavia's and/or its licensors' proprietary rights in the Service; (b). User agrees that: (i) it will not, either directly or indirectly, take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality (including without limitation digital rights management functionality) contained in the Service, or otherwise access or attempt to access any portion of the Service which User is not authorized to access; and (ii) it will use reasonable care in maintaining the confidential nature of all non- public Intellectual Property Rights in the Service and/or other Confidential Information; (c). User may make copies of the Documentation as reasonably necessary for User to use the Service for the Permitted Purpose. User agrees that it will retain all trademark notices, copyright notices, other proprietary notices and other legends contained in or on the Documentation and on all copies thereof and may not remove, obscure or alter any of the foregoing. User may not otherwise copy, alter, modify or make derivative works of the Documentation in any other manner; (d). User is prohibited, either directly or indirectly, from copying, selling, licensing, distributing, transferring, modifying, adapting, translating, creating derivative works of or from, disassembling, decompiling, reverse engineering or otherwise attempting in any way to determine how the Service works, including without limitation, by attempting to derive any source code from the Service or any functions or features of the Service; (e) User shall not rent, lease, assign, time-share, or transfer any rights to use the Service, pledge as security or otherwise encumber any such rights, or otherwise permit third parties to display, use, or access the Service without the prior written consent of Pavia; (f) User shall not use the Service and/or the Documentation for any purpose: (i) that infringes any Intellectual Property Rights or other proprietary rights or rights of publicity or privacy; (ii) that violates any law, statute, ordinance or regulation; (iii) that is defamatory, libelous, unlawfully threatening or unlawfully harassing; or (iv) other than the Permitted Purpose or as otherwise expressly authorized herein. (g) User may not use the Service in any manner that could damage, disable, overburden, or impair the Service (or any servers or networks connected to thereto), nor may User use the Service in any manner that could interfere with any other party's use and enjoyment of the Service (or any servers or networks connected thereto). 4. Use of the Service. 4.1 Project Data. In accessing and/or using the Service, User may store, access, process and/or transmit certain Project Data. User hereby acknowledges and agrees that the following terms and conditions shall apply to Project Data (in addition to any other terms and conditions applicable to the Project Data set forth elsewhere in this Agreement): (a). User shall be solely responsible for its day-to-day use of and access to the Service, including without limitation, the accuracy and inputting of any and all Project Data transmitted, DocuSign Envelope ID: 1F005386-BOEI-4CAC-AO42-A991653EF819 accessed, processed and/or stored through the Service. Neither Pavia nor the Service (or any service or system associated therewith) alters or modifies Project Data in any way, other than changes or modifications to the Project Data necessary for the Service to store, transmit, provide access to, or otherwise transmit such Project Data. As such, User acknowledges and agrees that if there are any defects, errors, or inaccuracies in the Project Data, User and not Pavia shall be solely responsible for any such defects, errors, or inaccuracies, and Pavia shall have no liability to User or to any third party with respect to any such defects, errors, or inaccuracies. (b). User hereby grants to Pavia, in addition to any other rights that Pavia may have in such Project Data as set forth in the Organization Agreement, a non-exclusive license to use, reproduce, transmit, and host the Project Data solely in connection with Pavia's operation, maintenance and provision of the Service to User hereunder. 4.2. Specifications. The technical requirements and specifications for the use of the Service are set forth in the Documentation (the "Specifications"). User acknowledges and agrees that it has reviewed and understands the Specifications and agrees to use the Service solely in connection with such Specifications. 4.3. Availability. It is understood that Pavia may host the Project Data on computer servers owned or controlled by third parties and User consents to such hosting. Pavia shall use reasonable commercial efforts to ensure the availability of the Service and the accessibility of the Project Data on an uninterrupted basis. However, Pavia does not guarantee that the availability of the Service and/or the Project Data will be uninterrupted or that the operation of the Service will be error -free, and User acknowledges and agrees that the Service and/or the Project Data may at times be unavailable and/or inaccessible as a result of, among other things, maintenance, changes, or outages, both planned and unplanned (collectively, "Downtime"). Pavia's sole obligation with respect to such Downtime shall be to use reasonable commercial efforts to restore the availability and/or accessibility of the Service and/or the Project Data, and Pavia shall have no other liability or obligations to User or to any other third party with respect to the unavailability and/or inaccessibility of the Service and/or any Project Data. 4.4. Hosting. Pavia shall use commercially reasonable measures to operate the hosting environment for the Project Data, defined to mean the Service, and the corresponding server hardware, disk storage, data transfer rates, server operating systems, databases, web server programs, and other associated components. Pavia will use reasonable commercial efforts to provide a high level of network and physical security for the Project Data according to generally accepted Internet security standards and protocols. 4.5. User Account. Pavia will make available the Service to User by establishing an account for User on the Service ("User Account"), and by providing to User log -in details for User's User Account (collectively, "User Information"). User agrees to maintain the confidentiality of its User Information and further agrees to accept responsibility for any and all actions or activities that are taken or that may occur in connection with the use of User's User Information. If at any time User learns that its User Account has been accessed or used without User's authorization (or if at any time User has reason to believe that its User Account has been accessed or used without User's authorization or is at risk of being accessed or used without User's authorization, DocuSign Envelope ID: 1F005386-BOE1-4CAC-AO42-A991653EF819 including without limitation, by the loss or disclosure of User's User Information), User agrees to promptly notify Pavia of any such unauthorized use or access. Pavia reserves the right to modify or otherwise alter User's User Information in its sole and absolute discretion." 4.6. User Obligations. In using the Service, User acknowledges and agrees that: (a). Except as otherwise agreed to by Pavia and the relevant Organization, User and/or the Organization shall be responsible for determining and assessing its own internal computing, Internet service provider, and/or private lease line and software needs. User acknowledges and agrees that additional third party services, computer software and/or hardware may be required to access and/or use the Service and except as otherwise agreed to by Pavia and the relevant Organization, User shall be solely responsible, at its cost, for obtaining and/or acquiring such additional third party services, computer hardware or software, which may include, without limitation, Internet service and equipment to provide Internet service, computers, network and other devices and systems requirements. In the event User enters into any agreements with third parties for any such services, computer software and/or hardware, User agrees to comply with any such agreements when using the Service. (b). User will follow all standard practices, policies and procedures as provided by Pavia, if any, whether as part of the Documentation or otherwise, when accessing and using the Service. (c). The Service is a Project management and inspection tool only. The Service does not provide any construction, environmental, maintenance, infrastructure, project management, legal, regulatory, or other advice or recommendations with respect to the Project Data and/or the Project at issue. User shall be solely responsible for obtaining its own construction, environmental, maintenance, infrastructure, project management, legal, regulatory, or other advice or recommendations with respect to the Project Data and/or Project at issue, and for having the necessary knowledge, skill and experience to know when such advice or recommendations are necessary and/or appropriate, and to implement any such advice or recommendations. 5. Confidentiality. 5.1. Definition of Confidential Information. User acknowledges and agrees that in accessing and/or using the Service, User may be exposed to the Confidential Information (as defined herein) of Pavia. "Confidential Information" means any oral, written, graphic, or machine- readable information of Pavia, including, but not limited to, business plans, marketing and sales information, financial and technical information, trade secrets, inventions, improvements, developments, know-how, works of authorship and other innovations of any kind, ideas, data, techniques, programs, systems, and processes, regardless of whether or not any of the foregoing are eligible for patent, copyright, trademark, trade secret or other legal protection. 5.2. Nondisclosure of Confidential Information. User agrees that Confidential Information shall be used only for the purpose of exercising User's rights and privileges under this Agreement and for no other purpose. User shall not disclose or distribute Confidential Information to any third party except as expressly authorized herein or without the prior written authorization of Pavia. User shall, in particular, hold Confidential Information in confidence and User shall take all measures reasonably necessary to prevent Confidential Information from falling into the public domain. User shall promptly notify Pavia of any unauthorized use or DocuSign Envelope ID: 1F005386-BOEI-4CAC-A042-A991653EF819 disclosure of Confidential Information and shall assist Pavia in every reasonable way to retrieve the Confidential Information that was improperly used or disclosed. 5.3. Exceptions. The confidentiality obligations imposed by this Agreement shall not apply to: (a) information that becomes part of the public domain through lawful means and without breach of any confidentiality obligation; (b) information subsequently and rightfully received by User from third parties without any obligation of confidentiality; (c) information that was known to and reduced to writing by User before the Effective Date of this Agreement; (d) information that is independently developed by User without use of or reference to any Confidential Information; and (e) information required to be disclosed by compulsory judicial or administrative process or by law or regulation; provided that if Confidential Information is required to be disclosed, User shall first give Pavia notice and shall provide such information as may reasonably be necessary to enable Pavia to take action to protect its interests.** 5.4. Return of Confidential Information. Upon the expiration or termination of this Agreement or at the request of Pavia, User shall promptly return or destroy all items and materials, including any copies, in its possession, custody, or control which contain Confidential Information. The confidentiality obligations set forth in this Section shall expire five (5) years following the expiration or termination of this Agreement, except for Confidential Information which constitutes the trade secret information of Pavia, in which case, the confidentiality obligations set forth in this Section shall continue for so long as such information remains a trade secret of Pavia. 6. Maintenance; Upgrades. Pavia may provide the following services with respect to the Service: 6.1. Support and Maintenance. Pavia may, but is not obligated to, provide maintenance and support services with respect to the Service. Such maintenance and support services shall be provided by Pavia under the terms and conditions associated with such maintenance and support services, if any. 6.2. Upgrades. Pavia may, but is not obligated to, develop and implement Upgrades to the Service. In the event Pavia develops and/or releases Upgrades during the Term, such Upgrades shall be subject to the terms and conditions of this Agreement.** 7. Representations and Warranties. 7.1. General Representations and Warranties. Each party represents and warrants to the other that: (a) the entering into of this Agreement and the performance of such party's obligations under this Agreement will not: (i) result in a breach of or constitute a default under any of the terms and/or provisions of any agreement, whether written or oral, to which it is a party; (ii) conflict with such party's charter documents; (iii) violate any law, judgment or order to which such party is subject; or (iv) require the consent, authorization or approval of any person, including but not limited to, any governmental body; (b) it has the right and full power and authority to enter into this Agreement and to perform all of its obligations under this Agreement; and (c) this Agreement creates legal, valid and binding obligations on it and is enforceable against it in accordance with its terms. User further represents and warrants that to the extent User is a contractor of the relevant Organization and is using the Service on behalf of any company or organization, User is entering into this Agreement on behalf of such company or DocuSign Envelope ID: 1F005386-BOEI-4CAC-AO42-A991653EF819 organization, is authorized to enter into this Agreement on the organization or company's behalf, and is authorized to bind such company or organization to the terms and conditions of this Agreement. 7.2. User Representations and Warranties. User represents and warrants to Pavia that in compiling and/or collecting the Project Data and/or by posting, storing, accessing or transmitting such Project Data via the Service, User has not and will not: (a)** **infringe any Intellectual Property Rights or other proprietary rights of any third party or rights of publicity or privacy of any third party; or (b) violate any law, statute, ordinance or regulation. 7.3. Disclaimer. THE SERVICE AND THE DOCUMENTATION ARE PROVIDED "AS IS" AND WITH ALL FAULTS. PAVIA DOES NOT MAKE, AND HEREBY EXPRESSLY DISCLAIMS AND EXCLUDES, ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND OR NATURE IN CONNECTION WITH THE SERVICE AND/OR THE DOCUMENTATION, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, VALIDITY, AND/OR NON -INFRINGEMENT, IN ADDITION TO ANY OTHER REPRESENTATIONS AND/OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NEITHER PAVIA NOR ANY SUPPLIER OR LICENSOR OF PAVIA REPRESENTS OR WARRANTS THE CORRECTNESS OR ACCURACY OF THE SERVICE, THAT THE SERVICE WILL MEET USER'S PARTICULAR NEEDS OR REQUIREMENTS, OR THAT THE PERFORMANCE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR -FREE, INCLUDING WITHOUT LIMITATION, FREE FROM LOSS OF DATA. USER ACKNOWLEDGES AND AGREES THAT: (A) COMPLEX SOFTWARE IS NEVER WHOLLY FREE FROM DEFECTS, ERRORS OR BUGS; PAVIA GIVES NO WARRANTY OR REPRESENTATION THAT THE SERVICE WILL BE WHOLLY FREE FROM SUCH DEFECTS, ERRORS OR BUGS; AND PAVIA WILL HAVE NO OBLIGATION OR RESPONSIBILITY TO CORRECT, FIX OR REPAIR ANY SUCH DEFECTS, ERRORS OR BUGS; (B) PAVIA WILL NOT AND DOES NOT PURPORT TO PROVIDE ANY CONSTRUCTION, ENVIRONMENTAL, MAINTENANCE, INFRASTRUCTURE, PROJECT MANAGEMENT, LEGAL, REGULATORY, OR OTHER ADVICE OR RECOMMENDATIONS WITH RESPECT TO THE PROJECT DATA AND/OR THE PROJECT UNDER THIS AGREEMENT OR IN RELATION TO THE SERVICE; AND (C) PAVIA IS NOT RESPONSIBLE FOR USER'S DAY-TO-DAY USE AND OPERATION OF THE SERVICE, INCLUDING WITHOUT LIMITATION, ANY DEFECTS, ERRORS, OR INACCURACIES IN ANY PROJECT DATA TRANSMITTED, ACCESSED, PROCESSED AND/OR STORED THROUGH OR USING THE SERVICE. ALL RISKS ASSOCIATED WITH THE USE OF THE SERVICE AND/OR THE PROJECT DATA, INCLUDING WITHOUT LIMITATION, THE TRANSMITTING, ACCESSING, PROCESSING AND/OR STORAGE OF THE PROJECT DATA, ARE SOLELY WITH USER. 8. Indemnity. 8.1 Pavia Indemnification. Pavia agrees to release indemnify, defend, and hold the User/City of Federal Way, its elected officials, officers, employees, agents, representatives, insurers, attorneys, and volunteers harmless from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees, penalties expenses, attorney's fees, costs, and/or litigation expenses to or by any and all persons or entities, DocuSign Envelope ID: 1F005386-BOEi-4CAC-AO42-A991653EF819 including, without limitation, their respective agents, licensees, or representatives, arising from, resulting from, or in connection with this Agreement or the performance of this Agreement, except for that portion of the claims caused by the User's sole negligence. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of Pavia and the User, Pavia's liability hereunder shall be only to the extent of Pavia's negligence. Pavia shall ensure that each sub -contractor shall agree to defend and indemnify the User/City of Federal Way, its elected officials, officers, employees, agents, representatives, insurers, attorneys, and volunteers to the extent and on the same terms and conditions as Pavia pursuant to this paragraph. The User's inspection or acceptance of any of Pavia's work when completed shall not be grounds to avoid any of these covenants of indemnification. 8.2 Industrial Insurance Act Waiver. It is specifically and expressly understood that Pavia waives any immunity that may be granted to it under the Washington State industrial insurance act, Title 51 RCW, solely for the purposes of this indemnification. Pavia's indemnification shall not be limited in any way by any limitation on the amount of damages, compensation or benefits payable to or by any third party under workers' compensation acts, disability benefit acts or any other benefits acts or programs. The Parties further acknowledge that they have mutually negotiated this waiver. 8.3 User Indemnification. The User agrees to release, indemnify, defend and hold Pavia, its officers, directors, shareholders, partners, employees, agents, representatives, and sub- contractors harmless from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, losses, fines, fees, penalties expenses, attorney's fees, costs, and/or litigation expenses to or by any and all persons or entities, including without limitation, their respective agents, licensees, or representatives, arising from, resulting from or connected with this Agreement to the extent solely caused by the negligent acts, errors, or omissions of the User. 8.4 Survival. The provisions of this Section shall survive the expiration or termination of this Agreement with respect to any event occurring prior to such expiration or termination. 9. Limitation of Liability. IN NO EVENT SHALL PAVIA BE LIABLE TO USER OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOSS OF PROFITS, LOSS OF DATA OR EQUIPMENT DOWNTIME, EVEN IF PAVIA HAS BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE THEORY OF LIABILITY UNDER WHICH ANY SUCH DAMAGES ARE SOUGHT. IN THE EVENT THAT ANY LIABILITY IS IMPOSED ON PAVIA UNDER THIS AGREEMENT FOR ANY REASON WHATSOEVER, THE AGGREGATE AMOUNTS PAYABLE BY PAVIA BY REASON THEREOF SHALL NOT EXCEED THE TOTAL AMOUNT OF \$50 USD. User acknowledges that the foregoing limitations are an essential element of the Agreement and that in the absence of such limitations the terms set forth in this Agreement would be substantially different.** 10. **Term and Termination. DocuSign Envelope ID: 1F005386-BOE1-4CAC-AO42-A991653EF819 10.1. Term. This Agreement shall commence as of date on which User initially accesses the Service using User's User Information and clicks "I AGREE TO THE TERMS & CONDITIONS" on the log -in page for the Service (the "Effective Date"), and shall continue in effect until terminated as set forth in this Section 10 (the "Term.")** 10.2. Termination. This Agreement may be terminated as follows:** (a ). By Pavia, upon notice to User effective immediately, in the event User no longer qualifies as an Authorized User. (b ). By Pavia: (a) upon the breach by User of any of the provisions of Section 3.2, Section 4, or Section 5, if such breach is not cured to Pavia's satisfaction within one (1) day after the date Pavia provides notice thereof to User; or (b) upon the breach by User of any other term, provision, covenant, representation or warranty set forth in this Agreement if the breach remains uncured for a period of thirty (30) calendar days after the date Pavia provides notice thereof to User. (c) Either party may terminate this Agreement, effective upon written notice to the other party if the other party breaches this Agreement, and such breach is incapable of cure, or with respect to a breach capable of cure, the breaching party does not cure such breach within sixty (60) days after receipt of written notice of such breach. (d) This Agreement will terminate automatically upon the completion of all remaining Work for which funds are allocated if sufficient funds are not appropriated or allocated for payment under this Agreement for any future fiscal period, The City will not be obligated to make payments for Work or amounts incurred after the end of the current fiscal period, No penalty or expense shall accrue to the City in the event this provision applies. 10.3 Upon the expiration or termination of this Agreement, all terms and conditions of this Agreement will cease to have effect and User shall have no further rights to access and/or use the Service, provided that:** (a). The termination or expiration of this Agreement will not release any party from any obligation that matured prior to the effective date of such expiration or termination. (b). All terms and conditions of this Agreement that by their express terms, nature, sense or context are intended to survive the termination or expiration of this Agreement shall survive such termination or expiration. For purposes of clarity, the parties intend that the following provisions survive the termination or expiration of this Agreement: Section 1; Section 5; Section 7; Section 8; Section 9; Section 10; Section 11; Section 12; and Section 13. 11. Intellectual Property Rights. 11.1. Ownership. The Service is licensed and not sold. User acknowledges and agrees that all right, title and interest in the Service, the Documentation, and any Confidential Information is and shall remain the sole and exclusive property of Pavia. Subject to the limited license rights granted to User pursuant to Section 3 above, Pavia retains and reserves all rights, title and DocuSign Envelope ID: 1F005386-BOE1-4CAC-AO42-A991653EF819 interest (including all Intellectual Property Rights) in and to the Service, the Documentation, and any Confidential Information, and no other right, title or interest is granted by Pavia to User hereunder, whether by implication, estoppel or otherwise. User acknowledges and agrees that by granting the license rights granted to User pursuant to Section 3 above, Pavia does not in any way grant any interest to User in any Intellectual Property Rights in or arising out of (now or in the future) the Service, the Documentation, and any Confidential Information. 11.2. Other Rights. The license rights granted in Section 3 above provide a limited license for the Service and the Documentation only. User acknowledges and agrees that it may need licenses or services from third parties to fully use the Service, and further agrees that Pavia has no obligation to provide notice of or acquire such licenses or services on User's behalf. 11.2. Notification. User shall promptly inform Pavia of any misuse, unauthorized use, infringement or misappropriation of the Service, the Documentation, or any Confidential Information of which User becomes aware. User acknowledges and agrees that Pavia shall have the sole and exclusive right to enforce and/or defend its Intellectual Property Rights in the foregoing and User shall cooperate with Pavia in such enforcement or defense efforts, as reasonably requested by Pavia and at Pavia's expense. 12. Export Restrictions; Governmental Rights. 12.1. Export Restrictions. User acknowledges and agrees that the Service and/or the Documentation may be subject to governmental export, import and/or use controls. User shall not export, re-export, import, use or transfer the Service and/or the Documentation except in compliance with the laws and regulations of the countries and/or territories from which the Service and/or the Documentation is being exported or to which the Service and/or the Documentation is being imported. At a minimum, the Service and/or the Documentation shall not be used in or exported to: (a) any country subject to U.N. Security Council embargo or action; (b) countries subject to U.S. economic sanctions and embargoes; or (c) persons or entities prohibited from receiving U.S. exports or items or material originating from the U.S. 12.2. Government Rights. The Service and the Documentation constitute "Commercial Items," as that term is defined at 48 C.F.R. A§ 2.101, consisting of "Commercial Computer Software" and/or "Commercial Computer Software Documentation," as those terms are used in 48 C.F.R. A§ 12.212 or 48 C.F.R. A§ 227.7202, as applicable. Consistent with 48 C.F.R. A§ 12.212 or 48 C.F.R. A§A§ 227.7202-1, 227.7202-3, and 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are, to the extent applicable, being licensed to U.S. Government end users, if any: (a) only as Commercial Items; and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions set forth in this Agreement. This clause, consistent with 48 C.F.R. A§ 12.212 and 48 C.F.R. A§ 227.7202 is in lieu of, and supersedes, any other Federal Acquisition Regulation ("FAR"), Defense Federal Acquisition Regulation Supplement ("DFARS") or other clause or provision that addresses U.S. Government rights in computer software, technical data or computer software documentation. 13. Miscellaneous. 13.1. Entire Agreement. This Agreement represents the entire understanding of the parties as of the Effective Date with respect to the subject matter hereof, and supersedes all prior DocuSign Envelope ID: 1F005386-BOE1-4CAC-A042-A991653EF819 agreements, negotiations, understandings, representations, statements, and writings between the parties relating thereto. No modification, alteration, waiver, or change in any of the terms of this Agreement shall be valid or binding upon the parties hereto unless made in writing and duly executed by each of the parties hereto; provided that, Pavia may revise the terms and conditions of this Agreement as it sees fit in its sole and absolute discretion. In the event of any such revision, Pavia will post the date of such revision on the log -in page displaying this Agreement or otherwise inform User of such revision, and such revised version shall be enforceable against User in the event User thereafter accesses the Service using User's User Information and clicks "I AGREE TO THE TERMS & CONDITIONS" on the log -in page for the Service after the date of such revision. User agrees to periodically review the log -in page on which this Agreement is displayed for revisions to this Agreement. 13.2. Assignment of Agreement. Neither this Agreement nor any interest herein is assignable or delegable by User without the prior written consent of Pavia. Any attempted assignment or transfer by User without the prior written consent of Pavia shall be null and void, and at Pavia's option, forthwith terminate and cancel this Agreement. 13.3. Relationship of Parties. Nothing herein contained shall be deemed to create an agency, joint venture or partnership relationship between the parties hereto. It is understood and agreed that User is not, by reason of this Agreement or anything herein contained, constituted or appointed the agent or representative of Pavia for any purpose whatsoever, nor shall anything herein contained be deemed or construed as granting to User any right or authority to assume or to create any obligation or responsibility, express or implied, for, on behalf of, or in the name of Pavia, or to bind Pavia in any way or manner whatsoever. 13.4. Governing Law. This Agreement shall be controlled by and construed under the laws of the State of Washington, USA (excluding its conflicts of laws principles) and not under the United Nations Convention on Contracts for the International Sales of Goods. Any dispute arising under this Agreement shall be litigated in a state or federal court located in King County, Washington, USA. The parties hereby expressly agree to the personal jurisdiction of such courts over them and waive any claim that such forum is an inconvenient forum. 13.5. Notices. All notices or other communications that are required or permitted hereunder shall be in writing and, if sent to Pavia, sent by prepaid overnight courier, sent by certified or registered mail, or sent by email or by facsimile transmission, to the address set forth below or to such other address as is subsequently specified by Pavia in writing: If sent to User, such notices or other communications shall be sent to the current email address held on hand by Pavia for User. Any such communications (to either party) shall be deemed to have been given when delivered if personally delivered, on the business day after dispatch if sent by overnight courier, on the fourth (4AthA) business day following the date of certified or registered mailing if sent by certified or registered mail; or on the date of sending or transmission if sent by email or by facsimile transmission. 13.6. Remedies. User acknowledges and agrees that a breach of this Agreement by User will result in immediate, irreparable and continuing damage to Pavia for which there will be no adequate remedy at law; and agrees that in the event of any such breach or violation or any threatened or intended breach or violation of this Agreement, Pavia, its successors and assigns, will be entitled to temporary, preliminary and permanent injunctive relief and/or DocuSign Envelope ID: 1 F005386-BOE1-4CAC-A042-A991653EF819 restraining orders enjoining and restraining such breach or violation or such threatened or intended breach or violation and/or other equitable relief (without needing to post any bond or other security) in addition to such other and further relief as provided for at law and in equity. 13.8. No Third -Party Beneficiaries. The parties do not intend to confer any right or remedy on any third party. 13.9. Severability. If any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby. 13.10. Attorneys' Fees. If any arbitration, action, suit or proceeding is instituted to interpret, enforce, or rescind this Agreement, or otherwise in connection with the subject matter of this Agreement, including but not limited to any proceeding brought under the United States Bankruptcy Code, each party shall pay all its legal costs and attorney's fees and expenses incurred in defending or bringing such claim or lawsuit, including all appeals, in addition to any other recovery or award provided by law; provided, however, however nothing in this paragraph shall be construed to limit the Parties' rights to indemnification under Section 5 of this Agreement. 13.11. Waiver. The failure of any party hereto to insist upon strict performance of any provision of this Agreement or to exercise any right hereunder will not constitute a waiver of that provision or right.