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3a - City Re-BrandingImage & Branding Services Council Study Session October 20,, 2015,? 5:30 PM Council Chambers Brian J. Wilson,, Chief of Staff Image & Branding Services Memorandum from Mayor Ferrell via Chief of Staff Wilson to Council entitled "Council Study Session —Image and Branding Services" dated October 20, 2015 Request for Proposal (RFP) for image and branding services for the City of Federal Way in progress Request Council input regarding the services requested and the program elements of an image and rebranding effort Image & Branding Services Objective #1 Understand City of FW's current brand Gain insights through research from stakeholders and community audiences Determine what needs to be overcome regarding City of FW's current brand Identify schedule and process to review deliverables/findings with City and public Image & Branding Services Objective #2 Develop a brand identity and communications strategy that reflects what FW has to offer Identify schedule for image and branding campaign Identify strategy elements Develop a plan to measure effectiveness of campaign (pre &post awareness studies) Image & Branding Services Objective #3 Develop a plan, strategy, and tactics for successful brand and image communications Identify components Identify amenities and what is available in FW Confirm targeted audiences (citizens, families, businesses, tourism) Identify process for City review and feedback Image & Branding Services Objective #4 Implementation of a brand identity, strategy, and target audience campaign within a 2016 budgeted amount of $100,000 Identify ways to reach stakeholders -audiences Develop timelines for strategy summary, analysis of results, and review with City staff and elected officials Image & Branding Services Timeline for Request for Proposals (RFPs) October 20, 2015: November 2015: Dec. 2015/Jan. 2016: Council Study Session Bid for Image/Rebranding Services, Selection of Firm Initiate Rebranding Effort Image & Branding Services Council Input/Questions Image & Branding Services Brian J. Wilson, Chief of Staff Mayor's Office City of Federal Way brian.wilson@cityoffederalway.com 253.835,2510