7b - Econ. Dev. ARPA Program Digital Literacy ProgramScope of Work — Digital Literacy for Federal Way Businesses
Project Statement
Background - When the pandemic began few workers were comfortable with Zoom, Teams and other
remote work tools. The need for digital literacy has been elevated and magnified and is now necessary
for nearly all businesses and their employees. Digital literacy is now critical for businesses and individuals
to be successful in most areas of work.
Studies show that insufficient digital literacy often correlates to deficiencies in other areas of
entrepreneurship and business experience. Addressing the challenges faced by business owners,
especially those who are limited English speakers or weak in business writing and financial analysis skills
will lead to increase stability, profitability, and ongoing success for our business community.
We do not intend to address all or even most of these digital literacy needs. Our focus is on the
operational efficiencies, internal processes, and monitoring results, which can be improved using basic
day-to-day tools. These foundational tools will provide the steppingstone to progress to elevated
learning in other areas of digital literacy.
Statement of Work
Goals and Objectives —
1. To address the limited time business owners have for continuous learning and development with
an emphasis on practical business administration, documentation, and digital literacy skills.
2. Focus on overcoming barriers such as technology competence, specifically in using Google
Workspace and Al tools like ChatGPT.
3. Provide assistance in creating efficient and accurate business documents and content.
4. Enhance the proficiency of business owners in financial management and analysis, aiming to
strengthen their ability to make informed decisions and sustain business growth.
Deliverables —
Highline College Small Business Development Center (SBDC) will provide the following:
1. Develop four (4), digital literacy workshops.
2. Outreach to Federal Way business community and partners to promote and attract Federal Way
business owners and entrepreneurs.
3. Deliver eight (8), two (2) hour workshops in Federal Way to Federal Way community to enhance
business digital literacy. The series of four (4) workshops will be delivered two (2) times.
Workshop Content
• Workshop 1: Creating a Business Plan using Google Sheets & Al.
0 Workshop 2: Creating a Project Proposal using Google Docs & Al.
• Workshop 3: Creating a Team Website using Google Sites & Al.
• Workshop 4: Creating a Business Pitch using Google Slides & Al.
• Delivery: These workshops will be presented in 2-hour standalone sessions, designed for both
independent and cumulative learning
Duration of Agreement
The period of performance of this agreement, all deliverables shall be completed by
April 30th 2026.
Payment
Highline College SBDC will develop and deliver the content referenced in Deliverables noted above, by
April 30th, 2026, for an amount not to exceed thirty thousand dollars ($30,000).
Payment of $7500 shall be paid June 2024 upon completion of the development of the four classes prior
to delivery of the initial class.
Final three (3) payments of $7500 each shall be paid according to the class delivery schedule.
Payment two (2) of $7500 December 2024 (completion of Series 1, classes 1, 2 and 3)
Payment three (3) of $7500 June 2025 (completions of Series 1, class 4 and Series 2 classes 1)
Payment four (4) final payment of $7500 April 2026 (completion of Series 2, classes 2, 3 and 4)