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Council PKT 02-16-2010 SpecialCITY OP � Federal Way AGENDA FEDERAL WAY CITY COUNCIL SPECIAL MEETING Council Chambers - City Hall February 16, 2010 — 5:30 pm www. cityoffederalway. com 1. CALL MEETING TO ORDER 2. ANIMAL SERVICES 3. EXECUTIVE SESSION Potential Litigation Pursuant to RCW 42.30.110(1)(i) Collective Bargaining RCW 42.30.140(4)(b) 4. ADJOURNMENT CITY OF FEDERAL WAY CITY COUNCIL STAFF REPORT DATE: February 16, 2010 TO: City Councit VIA: Brian J. Wilson, City Manager/Police Chief FROM: Andy J. Hwang, Assistant Chief of Police SUBJECT: Animal Services Background: King County Animal Controt Services Update: As a resutt of intense public scrutiny ofthe King County Animal Shelter and due to considerable budget sho�tfal(s, the King County Council voted to c(ose the King County Animal Shelter. It was also determined that King County could not continue to provide animal control services with the current cost recovery mode(. Therefore it was also decided that animai conirol services would only be offered to cities on a"fu(l cost recovery" modeL The County Council originally voted to close the shelter by Eebruary 1, 2010 and to transition cities to a"full cost recovery" model for anima( control by July 1, 2010. As the County started to meet with impacted cities regarding the transition of services, two issues quickty emerged: 1) If the King County Animal Shelter closed there would be insuffcient capacity for the 11,000 animals sheitered each year in the King County Shelter. Non-profits did not have enough space to absorb more than about 6,000 animals_ 2) The cities would struggle attempting to absorb animal services in fragments; shettering, licensing, and field services. There was a large demand from the cities for the County to work towards a comprehensive sotution. Carrie Cihak, the new Director of Strategic Initiatives has been selected by the ne�v King County Executive, Dow Consta��tine, to formulate a plan to meet the needs of the County and Cities. As of January l 3, King County is now proposing to develop a redional animal services mode� that ��ould continue to use King Count}' as the centrai service provider. [t has been proposed that a board of representatives from each region start working with County to estabiish this modet, includin� a cost recovery plan. The plan should be in place by June 30, 2010 for implementation_ A proposed framework Por a regional model is attached. [t has become apparent that it wouid be most beneficiat for the City Of Federal Way to create its own Animal Services Program. King County's new cost recovery model will result in F'ederal Way spending between $400,000 to $�2�,000 per year foc base line services, either through licensing revenue allocation or through direct payment if the licensing revenue falis short of necessary animal services expenditures. Current projections indicate that the City could provide animai services for approximately $340,000 to $37�,000 per year. Refer to Appendix � a deta�lec� compc�j•ison. Other regional efforts to provide animal services zxcluding Kin� County will be greatly impacted due to the lack of sheltering capacity in the south King Counry area. T'he capital costs to create this sheltering capacity 1 make this a significant financial undertaking that is not necessary to Federal Way due to our proximity to the Humane Society of Tacoma and Pierce County. Therefore it is the recommendation ofthe Poiice Department that the Animal Service Program proposed in the remainder of this document is approved by the City Council. Proposal: Federai Way Animal Servic� Yision •Stateme��: To �pvo�k cooperatt�ely kvith community members and' animal orgariizations to provide fara safe environment.fo� citizen� and.atiirnais. Sheltering: The cost of she(tering animals often repr�sents 50% of the total costs of Animal Services Programs. Animats are sheltered primarily for two rieasons; they are found as "strays" or they are "surrendered" by their families. The onty way to reduce tlhis substantial expenditure is to avoid the need for shettering animals. i Costs: The Humane Society of Tacoma and Pierce County is ot�ering sheltering services at a rate of $76.00 per animal. This low sheltering fee is due to the Humane Society retaining 2/3 of all licensing and other fees they collect related to animats Federal Way places at their $helter and animais placed by the shelter into Eederal Way. Based on statistics provided by King County, there were approximately 1,200 anima(s sheltered from Federa( Way in 2008. This equates to approximately $9't,000 in sheitering expenses. The amount of lost revenue is more difficult to calcu(ate. However, assuming each ofthe 988 stray or surrendered animals from 2008 was piaced back into the Federal Way community; it �vou(d equate to an additional $20,000 in lost revenue. ' Concerns: Animal shelters use "save rates" as an importaht measure of their success. Different shelters have a variety of phi(osophies when it comes to euthanizing an�mals delivered to their she(ters. The numbers of animals that are successfully placed into a loving home is � political consideration for many jurisdictions. I'he Humane Society of Tacoma and Pierce County successfulty p(aces approximately 78% of the cats and dogs that come through the shelter. ' Alternatives: [dentifying methods to reduce the need to shetter an animal will be a key cost reduction component_ There are many strategies in place across the Nation for avoiding the need to place an animal in a shelter. [t will be important to have an energetic individual fill the role of Animai Management Coordinator to examine ttie various strategies and pool various community resources in an effort to reduce sheltering. Licensing: The purchase of licenses for pets is the p�ima�y source of revenue for an Animal Services Program. The 2008 (icensing data be(ow was provided by King Co�nty. A total of$ i 64,250 was generated in licensing revenue with only approximate(y 19% of the estimated Fiederat Way pet population being licensed. Dog I Cat � Total Pet Lic.' �% Ca Lic. Lic. Issued Est. Poo. Total Federal Wav �.65b 3,�199 9,155 88.040 ( 7.-t3 � I Est. Est. Est. EsL # Hoase Dog Cat of holds Po . Po . Pets 35.216 22?57 25.109 -i7.;66 Est Est. % % of of Dogs Cats Lic. LiG i �°�o I i �°.�o King County recent(y reported the iicensing revenue for 2009 to be $204,000 from 7,976 licenses issued. This represents an approximate t3% decrease in licensed pets after KCAC increased the license fees. Transition ofLicensing_ [f Federal Way setects to start its own Anima( Services Program, transitioning the (icensing piece of the program wiit be an important early step to take in assuming these services. King County has indicated it does not intend to reimburse cities for license fees collected in 2009/2010 prior to a transition taking place. Therefore it will be important to negotiate a transition of licensing responsibiiity as soon as possible in order for Federal Way to retain the revenue generated. Eederal Way currently uses Spillman as the police department's primary record management system. Spiltman has a licensing and permits module that contains specific reporting capab+lities for pet licensing. Therefore no addition software purchases will be necessary. There may be some costs associated to transfer the licensing data that King County current(y stores. Licensing Campaign: Aggressive, community-0riented, and educationai licensing campaigns will be necessary to increase compliance with pet (icensing. The pub(ic must ficst be educated regarding the benefits of licensing their pets and how it impacts their community. T'hen efforts must be made to facilitate compliance with easy on-line licensing options and alternate physical locations for licensing. Even a door to door effort cou(d be considered to increase compliance. Fieid Services: Many Federal Way residents currentiy have a negative impression of animal services based on experiences with the King County Animal Controt Services. Estab(ishing an internal animal services program will provide the City of Eederal Way and its Police Department an excellent opportunity to creaxe positive impressions. This will be accomptished with to Qrimary focuses. Community Involvement: The success of the Animal Services Program will be dependent on community invoivement through volunteerism, communication and education. Fortunatety pet owners are often committed not on(y the welfare of their own four legged family member, but also to the genera( pet population. [t will be incumbent on the program to develop effective, fun, and rewarding efforts to allow our community members to have an impact. Protectian: The focus to protect both the animals and our citizens will be the primary concentration of our field services personnei. Decisions made in the fie(d wifl be based on what is best for the protection of the animal and for involved citizens. Required Personnel: Animal Services O�cer (ASOI: The ASO would have prima►y field opecations responsibilities. The ASO would respond to a!1 anima( related calis for service, conduct animal related investigations, and provide proactive animal management services. The ASO would have a iimited commission in order to issue necessary citations and file any applicabie criminal charges. The saiary range would be $4,29� —$�,432; with top step salary and benefits at approYimateiy $90,000 per year. The 2008 data {below) provided by KCAC indicates that there were a total of L 026 calls for service. Of these calis, 2,�8 (listed below) �voutd have fallen under the focus of protection. Animal [njured Total City Crueily Vicious gite Animat Not additive Federal Way S1 76 �� �6 1026 [t is recommended that the ASO work a 5/8 schedule, Tuesday - Satuday as the program is imp(emented and grows. Trained poliee officers would be used to handle priority anima( calts in the ASO's absence. Animal ManaQement Coordinator: The Animal Management Coordinator would be responsibte for deve(oping, implementing and managing strategies to decrease she(tering needs and increase licensing revenue. The Coordinator would facilitate the use of volunteers, private sector animal care providers, and non-profit animal groups to accomptish the mission and goals of the Animal Services Program. This posiC�on would also work a 5/8 schedule, Monday — Friday. The salary range would be $3,559 -$4,504; with top step satary and benefits at approximately $75,000 per year. t�olunteers: Volunteers both working within the Animai Services Program (Potice Department) and from animal groups in our community will be critical to the success of our program. The Police Department currentty has a nationally recognized volunteer program and sustaining the quaiity of this program is a key component to the Animal Services Program. The Police Department is currently taking steps to transfer volunteer coordination duties, after the actual position was eliminated in the 2010 budget process. Three Year Financial Plan: lnitial Costs: The initial costs to start a full service Animal Services Program in 20t0 wil( be approximately $300,000. This is based on both one time costs for equipment and anticipated on-going costs, inc(uding severai months of salary/benefits for 2 FTEs. The total cost cou(d be reduced somewhat based on what agreement is reached to transition the iicensing program and the associated revenue. E enditure Descr' tion One-Time Amount Animal Position would coordinate the licensing No 3,559 - Management program and alternatives to sheltering 4,504 Coordinator ( t program. monthiy FTE) Animal Services Must hire an experienced ASO due to Officer Academy in March 2010. Position would No 4,294 — (t FTE) be responsible for field animal care �,432 services. monthly Uniform and Uniform and personal equipment for Yes 3,500 Equipment — APO, to include baUistic vest, OC Spray, Officer radio, etc... Vehicle '/s ton truck from State bid and then an Yes REB for animal cargo box to hold at least (would require 80,000 6 animals. Cost wiil vary based on replacement s ci�ications. reserves) Sheltering A roximatet 6 months of shelterin No 50,000 Work Stations Two work stations and associated Yes 27,440 ui ment. Data Processin Standard [T su ort costs. No 16,420 Phone Service Standard IT' su ort costs. No 3,580 Licensing Program [T costs for database creation, Yes 25,000 Start-up development and printing of licensing information, devetopment of on-line licensin . 4 Cost Neutral Goal: The goal of the Animal Services Program woutd be to reach a cost neutral status as quickly as possible. ected On-Goin� Annuai Costs Sa(aries and Benefits for 2 FTEs 911 / Valley Communications Dispat� Vehicte Maintenance/Operations and Equipment and Office Supvlies IT Support Volunteer Prog Administrative TOTAL on 1,200 catls for service) �ent Reserve (8 year schedule Amount 165,000 100,000 l5 5,000 10,00( 337,50 Currentty it is estimated that there is approximately a 20% compliance rate in Federal Way for pet (icensing. [f we are able to increase the comptiance rate by 10% per year and tower our shettering rate by t 0% per year the program could become cost neutral by the end of 2011 at the earliest. Refer to the chart below. The rate of achieving cost neutral status will be impacted by the (icensing fees established. A strategy of offering lower fees the first year may be used in order to establish pet ownership within the City. An increasing fee schedule would be provided to pet owners so they clearly understood the future licensing expectations. This strategy would delay the achievement of cost neutra( status, but may provide for higher (icensing compliance in a shorter period. As the Animal Services Program begins to become a revenue source for the City, it wi(1 be important to reinvest in the pet owning and animal care community. T'his could be done by expanding services and/or investing in some of the organizations that allow the City to be successfui in its Animal Services Program. � APPENDIX A AlY[MAL SERVICES OPTIONS SUMMARY Consideration F'ederal Wd Anirrwl Services Kin Coun Re ional �lodel `- • 2010 Start-up = Apprx. • 2010 Projected Costs =$483,000 Overatl Financial $300,000 • Additionat levels of service will increase �. On-going Annual costs. Expenditures = $340,000 to $375,000 • Contract with Humane • Continue to use KC Shelter in Kent (10.79 Society vf Tacoma and miles) Sheltering Pierce County (12.28 miles) . Kent Shelter must be replaced and is � Humane Society has a good tocated in flood zone — currently there is reputation in the community no capita( financing plan • Humane Society is � No current south county non-proftt / associated with the Dugan private sheltering alternative Foundation for increased • Already reducing levels of service — not fundraising effectiveness acce tin "owner surrenders" � Retain 100% of ticensing • Relinquish 100% of licensing revenue revenue untit full cost recovery reached Licensing . Abiiity to set fees • Expectation that EW would fund efforts to • [mprove licensing access increase licensing compiiance for community • Licensing incentive proposa! would � Police records management require EW to subsidize other cities if we system already has a pet , reached cost-neutral revenue licensin moduie • Ability to determine levets • Proposed to provide services based on Levels of Service of service regions and the south region is the largest • [mprove quality of service • Undetermined levels of services at this • [m rove res onse times time • May cause some backlash • County must overcome different degrees Political [mpact for not participating in the of mistrust from cities due to past regional mode( experiences such as jail expenses — could • Assume greater degree of delay or prevent cotiaborative effort political responsibiiity for controversial decisions related to anima! welfare issues APPENDIX B "CONTflACT Mareh 1, �2010 . n , Recommend allowing KC to retain licensing fees through May and continue to provide services through June. � HIRE:ANIMAl: � . ; . ,.... . MANAGEMENL; �uresnwsrnc May 1, 2010 � � ����aa. cnR� ` PR06RAN1; �:' ,;: '- CilY Councll •`` ` Appr�oval F�b.': ' - 3010 \ '� __ . P�GRAM - >` June 9, 2010 ':: ' May 1, 2010 ' : , �� � =.: Civil Service Position -Selection process in Ma�ch then to Civil Service Commission first week of April to certify the list and then badcground. I!(C�S I,'Z010 _; Civi1 Service Position -Selection process in March to Civil Service Commission first week o( April to certify the list and then background. 1) Purchase uniform, personal equipment and equipment for truck. II Animal Control Services City of Federai Way February 16, 2010 Background ❖ KCAC contracts with 34 of the 39 cities. ❖ The City entered into an lnterlocal Agreement with King County in 1990. ❖ Federal Way's contribution in 2009 was $204, 000. ❖ In 2009, The King County Council voted to eliminate all animal services. ❖ King County is now proposing to develop a regional "#ull cost recovery" animal service model. � King County Regional Animal Service Model ❖ P�ojected cost to Federai Way for base tevei seniices in 2010 = $484,000 ❖ License fee in 2009: $204,000 ❖ King County proposed "full cost recovery modeln fot Federal Way is $280,000 ❖ Kent Shelter will remain open, but must be replaced in 2- 3 years ❖ The cost wili be most likely be shared by the agencies participating in the regional model Federal Way Animal Services Program ❖ Primar�jective: If Federal Way provides animal services the goal would be to achieve a cost neutral program as quickly as possible. . 2 Federal Way Animal Services Program SHELTERING ❖ Forecasted to be $90,000 to $150,000 per year. ❖ Reduced sheltering options wil! be criticai achieving cost neutral program. -:• Animal Management Coordinator (1 FTE) will be responsible for sheltering alternatives. Federal Way Animal Services Program LICENSING ❖ 19-20% of #he pe#s in Federal Way are licensed. ❖ 2009 Licensing Revenue = $204,000 ❖ Efforts to increase licensing compliance will be key component to reaching cost neutral program. ❖ Animal Management Coordinator.(1 FTE�) will be responsible for aggressive licensing campaign. 3 Option ##1 Federal Way Animal Control Services Program ❖ Startup/Capital Costs in 2010: $300,000 ❖ Projected on-going annual cost: $338,000 ❖ Pros: • Ensure service leveis • Retain licensing �evenue • Ability to directiy cont�oi some costs • Ability to attempt to achieve a cost neutral program • Opportunity to further enhance positive reputation in our own community . Option #1 �cont'd) ❖ Cons: • Initial sta�t-up expenses during cost-cutting budget environment • Dependent on Humane Society Tacoma & Pierce County • Become more responsibie for controversial decisions related to anima! welfare issues 4 Option #2 Maintain the Animal Services with KCAC Annual cost of $484,000 ❖ Pros: • Pa�ticipate with south king county cities • Avoid initial costs of Animal Seniice Prog �am and additional ope�ational responsibility for tfie Police Department ❖ Cons: • King County retains all of the licensing revenue • King Counfy shelter must be replaced in next few years • Little control of actual costs and anticipated i�creases to costs • �ittle control of service levels Recommendation Pursue Option #1 Council approval to start Federal Way Animal Services Unit within the Police Department 5