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AG 20-953 - Wesley Duncan RETURN TO- EXT: !2- CITY OF FEDERAL WAY LAW DEPARTMENT ROUTING FORM ORIGINATING DEPT./DIV: ORIGINATING STAFF PERSON: '7-,//11 EXT: 3. DATE REQ.BY: P TYPE OF DOCUMENT(CHECK ONE): ❑ CONTRACTOR SELECTION DOCUMENT(E.G.,RFB,RFP,RFQ) ❑ PUBLIC WORKS CONTRACT ❑ SMALL OR LIMITED PUBLIC WORKS CONTRACT CI]?ROFESSIONAL SERVICE AGREEMENT ❑MAINTENANCE AGREEMENT ❑ GOODS AND SERVICE AGREEMENT ❑ HUMAN SERVICES/CDBG ❑ REAL ESTATE DOCUMENT ❑ SECURITY DOCUMENT(E.G BOND RELATED DOCUMENTS) ❑ ORDINANCE ❑ RESOLUTION ❑ CONTRACT AMENDMENT(AG#): ❑ INTERLOCAL ❑ OTHER PROJECT NAME:A16.S i r4(-j r Y NAME OF CONTRACTOR: ADDRESS: A PTI A Zuv TELEPHONE 3 -, y •j�� E-MAIL: t, Y t`tD,,N�Atj f ['jJ41 L e-b LI FAX: SIGNATURE NAME: lJc`5 L Y ON L- TITLE N C t iJ4 EXHIBITS AND ATTACHMENTS:❑ SCOPE,WORK OR SERVICES ❑ COMPENSATION ❑ INSURANCE REQUIREMENTS/CERTIFICATE ❑ALL OTHER REFERENCED EXHIBITS ❑ PROOF OF AUTHORITY TO SIGN ❑ REQUIRED LICENSES ❑ PRIOR CONTRACT/AMENDMENTS TERM: COMMENCEMENT DATE: ()?0"4 -S/GN 4 TU FZ F- -COMPLETION DATE: `_t 2 C MRc 0. 3,/ TOTAL COMPENSATION$ 02 0 P Ck)0, 6 C-3 (INCLUDE EXPENSES AND SALES TAX,IF ANY) (IF CALCULATED ON HOURLY LABOR CHARGE-ATTACH SCHEDULES OF EMPLOYEES TITLES AND HOLIDAY RATES) REIMBURSABLE EXPENSE:❑YES ❑NO IF YES,MAXIMUM DOLLAR AMOUNT: $ IS SALES TAX OWED ❑YES ❑NO IF YES,$ PAID BY:❑CONTRACTOR❑CITY RETAINAGE: RETAINAGE AMOUNT: ❑RETAINAGE AGREEMENT(SEE CONTRACT) OR ❑RETAINAGE BOND PROVIDE ❑ PURCHASING: PLEASE CHARGE TO: 0. DOCUMENT/CONTRACT REVIEW INITIAL/DATE REVIEWED INITIAL/DATE APPROVED ❑ PROJECT MANAGER U-91 ECTOR ❑ RISK MANAGEMENT (IF APPLICABLE) ❑ LAW L 1. COUNCIL APPROVAL(IF APPLICABLE) SCHEDULED CONMTTEE DATE: CONMUTTEEAPPROVALDATE: SCHEDULED COUNCIL DATE: COUNCIL APPROVAL DATE: 2. CONTRACT SIGNATURE ROUTING ❑ SENT TO VENDOR/CONTRACTOR DATE SENT: DATE REC'D: ❑ ATTACH: SIGNATURE AUTHORITY, INSURANCE CERTIFICATE,LICENSES,EXHIBITS ❑ CREATE ELECTRONIC REMINDER/NOTIFICATION FOR I MONTH PRIOR TO EXPIRATION DATE (Include dept.support staff if necessary and feel free to set notification more than a month in advance if council approval is needed.) INITIAL/DATE SIGNED ❑ LAW DEPARTMENT L I-Z 1 GNATORY(MAYOR OR DIRECTOR) I ❑ CITY CLERK ❑ ASSIGNED AG# AG# ;OMMENTS: l?c, N d-i i_ Y r-,24 k 7` 1/2020 CITY OF CITY HALL I Way 33325 8th Avenue South ►``��,, Federal Way,WA 98003-6325 (253) 835-7000 kvmv crryoffederahvay con) PROFESSIONAL SERVICES AGREEMENT FOR HOSPITALITY EDUCATION AND TOURISM TRAINING PROGRAM ONLINE PROGRAM This Professional Services Agreement ("Agreement") is made between the City of Federal Way, a Washington municipal corporation ("City"), and Wesley Duncan LLC ("Contractor"). The City and Contractor (together "Parties") are located and do business at the below addresses,which shall be valid for any notice required under this Agreement: WESLEY DUNCAN LLC: CITY OF FEDERAL WAY: Wesley Duncan Tim Johnson 31003 141h Ave. S 33325 8th Avenue South Apt. A20 Federal Way,WA 98003-6325 Federal Way,WA 98003 (253) 835-2412 (telephone) (253)249-3734 (telephone) (253) 835-2409 (facsimile) wesleyeduncan@gmail.com Tirri.Johnson circa ❑iFederalVda .com The Parties agree as follows: 1. TERM. The term of this Agreement shall commence upon the effective date of this Agreement, which shall be the date of mutual execution, and shall continue until the completion of the Services specified in this Agreement, but in any event no later than December 31, 2020 ("Term"). This Agreement may be extended for additional periods of time upon the mutual written agreement of the Parties. 2. SERVICES. The Contractor shall perform the services more specifically described in Exhibit A ("Services"), attached hereto and incorporated by this reference, in a manner consistent with the accepted professional practices for other similar services within the Puget Sound region in effect at the time those services are performed, performed to the City's satisfaction, within the time period prescribed by the City and pursuant to the direction of the Mayor or his or her designee. The Contractor warrants that it has the requisite training, skill, and experience necessary to provide the Services and is appropriately accredited and licensed by all applicable agencies and governmental entities, including but not limited to obtaining a City of Federal Way business registration. Services shall begin immediately upon the effective date of this Agreement. Services shall be subject, at all times, to inspection by and approval of the City, but the making (or failure or delay in making) such inspection or approval shall not relieve Contractor of responsibility for performance of the Services in accordance with this Agreement, notwithstanding the City's knowledge of defective or non-complying performance, its substantiality or the ease of its discovery. 3. TERMINATION. Either party may terminate this Agreement, with or without cause, upon providing the other party thirty (30) days' written notice at its address set forth above. The City may terminate this Agreement immediately if the Contractor fails to maintain required insurance policies, breaches confidentiality, or materially violates Section 12 of this Agreement. Termination for such conduct may render the Contractor ineligible for City agreements in the future. 4. COMPENSATION. 4.1 Amount. In return for the Services, the City shall pay the Contractor an amount not to exceed a maximum amount and according to a rate or method as delineated in Exhibit B, attached hereto and incorporated by this reference. The Contractor agrees that any hourly or flat rate charged by it for its services contracted for herein shall remain locked at the negotiated rate(s) for the Term. Except as otherwise provided in Exhibit B, the Contractor shall be solely responsible for the payment of any taxes imposed by any lawful jurisdiction as a result of the performance of Services and payment under this Agreement. PROFESSIONAL SERVICES AGREEMENT - 1 - Rev. 3/2017 C17Y OF CITY HALL Federal Way Feder l Avenue South Federal Way.WA 98003-6325 (253) 835-7000 www cltyoffederalway com 4.2 Method of Pa ent. On a monthly basis, the Contractor shall submit a voucher or invoice in the form specified by the City, including a description of what Services have been performed, the name of the personnel performing such Services, and any hourly labor charge rate for such personnel. The Contractor shall also submit a final bill upon completion of all Services. Payment shall be made on a monthly basis by the City only after the Services have been performed and within thirty (30) days following receipt and approval by the appropriate City representative of the voucher or invoice. If the Services do not meet the requirements of this Agreement, the Contractor will correct or modify the work to comply with the Agreement. The City may withhold payment for such work until the work meets the requirements of the Agreement. 4.3 Non-Appropriation of Funds. If sufficient funds are not appropriated or allocated for payment under this Agreement for any future fiscal period, the City will not be obligated to make payments for Services or amounts incurred after the end of the current fiscal period, and this Agreement will terminate upon the completion of all remaining Services for which funds are allocated.No penalty or expense shall accrue to the City in the event this provision applies. 5. INDEMNIFICATION. 5.1 Contractor Indemnification. The Contractor agrees to release, indemnify, defend, and hold the City, its elected officials, officers, employees, agents, representatives, insurers, attorneys, and volunteers harmless from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, taxes, losses, fines, fees, penalties expenses, attorney's fees, costs, and/or litigation expenses to or by any and all persons or entities, including, without limitation, their respective agents, licensees, or representatives; arising from,resulting from, or in connection with this Agreement or the acts, errors or omissions of the Contractor in performance of this Agreement, except for that portion of the claims caused by the City's sole negligence. Should a court of competent jurisdiction determine that this Agreement is subject to RCW 4.24.115, then, in the event of liability for damages arising out of bodily injury to persons or damages to property caused by or resulting from the concurrent negligence of the Contractor and the City, the Contractor's liability, including the duty and cost to defend, hereunder shall be only to the extent of the Contractor's negligence. Contractor shall ensure that each sub-contractor shall agree to defend and indemnify the City, its elected officials, officers, employees, agents, representatives, insurers, attorneys, and volunteers to the extent and on the same terms and conditions as the Contractor pursuant to this paragraph. The City's inspection or acceptance of any of Contractor's work when completed shall not be grounds to avoid any of these covenants of indemnification. 5.2 Industrial Insurance Act Waiver. It is specifically and expressly understood that the Contractor waives any immunity that may be granted to it under the Washington State industrial insurance act, Title 51 RCW, solely for the purposes of this indemnification. Contractor's indemnification shall not be limited in any way by any limitation on the amount of damages, compensation or benefits payable to or by any third party under workers' compensation acts, disability benefit acts or any other benefits acts or programs. The Parties acknowledge that they have mutually negotiated this waiver. 5.3 City Ind innific ition. The City agrees to release, indemnify, defend and hold the Contractor, its officers, directors, shareholders, partners, employees, agents, representatives, and sub-contractors harmless from any and all claims, demands, actions, suits, causes of action, arbitrations, mediations, proceedings, judgments, awards, injuries, damages, liabilities, losses, fines, fees, penalties expenses, attorney's fees, costs, and/or litigation expenses to or by any and all persons or entities, including without limitation, their respective agents, licensees, or representatives, arising from, resulting from or connected with this Agreement to the extent solely caused by the negligent acts, errors, or omissions of the City. 5.4 Survival. The provisions of this Section shall survive the expiration or termination of this Agreement with respect to any event occurring prior to such expiration or termination. 6. INSURANCE. The Contractor agrees to carry insurance for liability which may arise from or in connection with the performance of the services or work by the Contractor, their agents, representatives, employees, or subcontractors for the duration of the Agreement and thereafter with respect to any event occurring prior to such expiration or termination as follows: PROFESSIONAL SERVICES AGREEMENT - 2 - Rev. 3/2017 CITY OF CITY HALL " Fe d e ra I Way Feder 8th Avenue South Federal Way,WA 98003-6325 (253) 835-7000 wwiv cityoffederalway com 6.1. Minimum Limits. The Contractor agrees to carry as a minimum, the following insurance, in such forms and with such carriers who have a rating that is satisfactory to the City: a. Commercial general liability insurance covering liability arising from premises, operations, independent contractors, products-completed operations, stopgap liability, personal injury, bodily injury, death, property damage, products liability, advertising injury, and liability assumed under an insured contract with limits no less than $1,000,000 for each occurrence and$2,000,000 general aggregate. b. Workers' compensation and employer's liability insurance in amounts sufficient pursuant to the laws of the State of Washington. C. Automobile liability insurance covering all owned, non-owned, hired, and leased vehicles with a minimum combined single limits in the minimum amounts required to drive under Washington State law per accident for bodily injury, including personal injury or death, and property damage. d. Professional liability insurance with limits no less than $1,000,000 per claim and $2,000,000 policy aggregate for damages sustained by reason of or in the course of operation under this Agreement,whether occurring by reason of acts, errors or omissions of the Contractor. 6.2. No I.im.110f Liability. Contractor's maintenance of insurance as required by this Agreement shall not be construed to limit the liability of the Contractor to the coverage provided by such insurance, or otherwise limit the City's recourse to any remedy available at law or in equity. The Contractor's insurance coverage shall be primary insurance with respect to the City. Any insurance, self-insurance, or insurance pool coverage maintained by the City shall be excess of the Contractor's insurance and shall not contribute with Contractor's insurance. 6:3. Additional Insured, Verillcation. The City shall be named as additional insured on all commercial general liability insurance policies. Concurrent with the execution of this Agreement, Contractor shall provide certificates of insurance for all commercial general liability policies attached hereto as Exhibit C and incorporated by this reference. At the City's request, Contractor shall furnish the City with copies of all insurance policies and with evidence of payment of premiums or fees of such policies. If Contractor's insurance policies are "claims made," Contractor shall be required to maintain tail coverage for a minimum period of three (3) years from the date this Agreement is terminated or upon project completion and acceptance by the City. 6.4 Survival. The provisions of this Section shall survive the expiration or termination of this Agreement. 7. CONFIDENTIALITY. All information regarding the City obtained by Contractor in performance of this Agreement shall be considered confidential and subject to applicable laws. Breach of confidentiality by the Contractor may be grounds for immediate termination. All records submitted by the City to the Contractor will be safeguarded by the Contractor. The Contractor will fully cooperate with the City in identifying, assembling, and providing records in case of any public records request. 8. WORK PRODUCT. All originals and copies of work product, including plans, sketches, layouts, designs, design specifications, records, files, computer disks, magnetic media, or material that may be produced or modified by Contractor while performing the Services shall belong to the City upon delivery. The Contractor shall make such data, documents, and files available to the City and shall deliver all needed or contracted for work product upon the City's request. At the expiration or termination of this Agreement, all originals and copies of any such work product remaining in the possession of Contractor shall be delivered to the City. 9. BOOKS AND RECORDS. The Contractor agrees to maintain books, records, and documents which sufficiently and properly reflect all direct and indirect costs related to the performance of the Services specified in this Agreement, and maintain such accounting procedures and practices as may be deemed necessary by the City to assure proper accounting of all funds paid pursuant to this Agreement. These records shall be subject, at all reasonable times, to inspection, review, or audit by the City, its authorized representative, the State Auditor, or other governmental officials authorized by law to monitor this Agreement. PROFESSIONAL SERVICES AGREEMENT - 3 - Rev. 3/2017 c17x OF CITY HALL A4! Federal Way Feder 8th Avenue South Federal Way,WA 98003-6325 (253) 835-7000 www cityoffederalway.com 10. INDEPENDENT CONTRACTOR. The Parties intend that the Contractor shall be an independent contractor and that the Contractor has the ability to control and direct the performance and details of its work, the City being interested only in the results obtained under this Agreement. The City shall be neither liable nor obligated to pay Contractor sick leave, vacation pay, or any other benefit of employment, nor to pay any social security or other tax that may arise as an incident of this Agreement. Contractor shall take all necessary precautions and shall be responsible for the safety of its employees, agents, and subcontractors in the performance of the Services specified in this Agreement and shall utilize all protection necessary for that purpose. All work shall be done at Contractor's own risk, and Contractor shall be responsible for any loss of or damage to materials, tools, or other articles used or held for use in connection with the Services. The Contractor shall pay all income and other taxes due except as specifically provided in Section 4 of this Agreement. Industrial or any other insurance that is purchased for the benefit of the City, regardless of whether such may provide a secondary or incidental benefit to the Contractor, shall not be deemed to convert this Agreement to an employment contract. If the Contractor is a sole proprietorship or if this Agreement is with an individual,the Contractor agrees to notify the City and complete any required form if the Contractor retired under a State of Washington retirement system and agrees to indemnify any losses the City may sustain through the Contractor's failure to do so. 11. CONFLICT OF INTEREST. It is recognized that Contractor may or will be performing professional services during the Term for other entities or persons; however, such performance of other services shall not conflict with or interfere with Contractor's ability to perform the Services. Contractor agrees to resolve any such conflicts of interest in favor of the City. Contractor confirms that Contractor does not have a business interest or a close family relationship with any City officer or employee who was, is, or will be involved in the Contractor's selection, the negotiation, drafting, signing, administration of this Agreement, or the evaluation of the Contractor's performance. 12. EOUAL OPPORTUNITY EMPLOYER. In all services, programs, activities, hiring, and employment made possible by or resulting from this Agreement or any subcontract, there shall be no discrimination by Contractor or its subcontractors of any level, or any of those entities' employees, agents, subcontractors, or representatives against any person because of sex, age (except minimum age and retirement provisions), race, color, religion, creed, national origin, marital status, honorably discharged veteran or military status, sexual orientation including gender expression or identity, or the presence of any disability, including sensory, mental or physical handicaps, unless based upon a bona fide occupational qualification in relationship to hiring and employment. This requirement shall apply,but not be limited to the following: employment, advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. Contractor shall comply with and shall not violate any of the terms of Chapter 49.60 RCW, Title VI of the Civil Rights Act of 1964, the Americans With Disabilities Act, Section 504 of the Rehabilitation Act of 1973, 49 CFR Parts 21, 21.5, and 26, or any other applicable federal, state, or local law or regulation regarding non- discrimination. 13. GENERAL PROVISIONS. 13.1 Interpretation and Modification. This Agreement, together with any attached Exhibits, contains all of the agreements of the Parties with respect to any matter covered or mentioned in this Agreement and no prior statements or agreements, whether oral or written, shall be effective for any purpose. Should any language in any Exhibits to this Agreement conflict with any language in this Agreement, the terms of this Agreement shall prevail. The respective captions of the Sections of this Agreement are inserted for convenience of reference only and shall not be deemed to modify or otherwise affect any of the provisions of this Agreement. Any provision of this Agreement that is declared invalid, inoperative, null and void, or illegal shall in no way affect or invalidate any other provision hereof and such other provisions shall remain in full force and effect. Any act done by either Party prior to the effective date of the Agreement that is consistent with the authority of the Agreement and compliant with the terms of the Agreement, is hereby ratified as having been performed under the Agreement. No provision of this Agreement, including this provision, may be amended, waived, or modified except by written agreement signed by duly authorized representatives of the Parties. 13.2 Assianment and Beneficiaries.Neither the Contractor nor the City shall have the right to transfer or assign, in whole or in part, any or all of its obligations and rights hereunder without the prior written consent of the other Party. If the non-assigning party gives its consent to any assignment, the terms of this Agreement shall continue in full force and effect and no further assignment shall be made without additional written consent. Subject to the foregoing, the rights and PROFESSIONAL SERVICES AGREEMENT -4 - Rev. 3/2017 CITY OF CITY HALL '`►.. Fe d le Feder ra I Way 8th Avenue South Federal Way.WA 98003-6325 (253) 835-7000 wvw cityoffederatway com obligations of the Parties shall inure to the benefit of and be binding upon their respective successors in interest, heirs and assigns. This Agreement is made and entered into for the sole protection and benefit of the Parties hereto. No other person or entity shall have any right of action or interest in this Agreement based on any provision set forth herein. 13.3 Compliance with Laws. The Contractor shall comply with and perform the Services in accordance with all applicable federal, state, local, and city laws including, without limitation, all City codes, ordinances, resolutions, regulations, rules, standards and policies, as now existing or hereafter amended, adopted, or made effective. If a violation of the City's Ethics Resolution No. 91-54, as amended, occurs as a result of the formation or performance of this Agreement,this Agreement may be rendered null and void, at the City's option. 13.4 Enforcement. Time is of the essence of this Agreement and each and all of its provisions in which performance is a factor. Adherence to completion dates set forth in the description of the Services is essential to the Contractor's performance of this Agreement. Any notices required to be given by the Parties shall be delivered at the addresses set forth at the beginning of this Agreement. Any notices may be delivered personally to the addressee of the notice or may be deposited in the United States mail, postage prepaid, to the address set forth above. Any notice so posted in the United States mail shall be deemed received three (3) days after the date of mailing. Any remedies provided for under the terms of this Agreement are not intended to be exclusive, but shall be cumulative with all other remedies available to the City at law, in equity, or by statute. The failure of the City to insist upon strict performance of any of the covenants and agreements contained in this Agreement, or to exercise any option conferred by this Agreement in one or more instances shall not be construed to be a waiver or relinquishment of those covenants, agreements or options, and the same shall be and remain in full force and effect. Failure or delay of the City to declare any breach or default immediately upon occurrence shall not waive such breach or default. Failure of the City to declare one breach or default does not act as a waiver of the City's right to declare another breach or default. This Agreement shall be made in, governed by, and interpreted in accordance with the laws of the State of Washington. If the Parties are unable to settle any dispute,difference or claim arising from this Agreement, the exclusive means of resolving that dispute, difference, or claim, shall be by filing suit under the venue, rules, and jurisdiction of the King County Superior Court, King County, Washington, unless the parties agree in writing to an alternative process. If the King County Superior Court does not have jurisdiction over such a suit, then suit may be filed in any other appropriate court in King County, Washington. Each party consents to the personal jurisdiction of the state and federal courts in King County, Washington and waives any objection that such courts are an inconvenient forum. If either Party brings any claim or lawsuit arising from this Agreement, each Party shall pay all its legal costs and attorney's fees and expenses incurred in defending or bringing such claim or lawsuit, including all appeals, in addition to any other recovery or award provided by law; however, nothing in this paragraph shall be construed to limit the Parties' rights to indemnification under Section 5 of this Agreement. 13.5 Execution. Each individual executing this Agreement on behalf of the City and Contractor represents and warrants that such individual is duly authorized to execute and deliver this Agreement. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original and with the same effect as if all Parties hereto had signed the same document. All such counterparts shall be construed together and shall constitute one instrument, but in making proof hereof, it shall only be necessary to produce one such counterpart. The signature and acknowledgment pages from such counterparts may be assembled together to form a single instrument comprised of all pages of this Agreement and a complete set of all signature and acknowledgment pages. The date upon which the last of all of the Parties have executed a counterpart of this Agreement shall be the"date of mutual execution"hereof. [Signature page follows] PROFESSIONAL SERVICES AGREEMENT - 5 - Rev. 3/2017 CITY OF CITY HALL Federal Way Feder l Avenue South Federal Way,WA 9$003-6325 (253)835-7000 www-cr4vffederahvay_corm IN WITNESS, the Parties execute this Agreement below, effective the last date written below, CITY OF FEDERAL WAY: ATTEST: (2Z000000 H/j"�j Jim F CXA 1, Mayor PE to hX- nic Courtney, CM ^, C�y Clerk DATE: t7 APPROVED AS TO FORM: �C J. Ryan Call, City Attorney WESLEY DUNCAN LLC: By: Printed Name: es si ri(a t-, Title: Ow r r' DATE: I I/2�I 120 STATE OF WASHINGTON ) ss. COUNTY OF ) On this day personally appeared before me �j e:5 (!ez _ , to me known to be the f I 1 4)Y'l C�--) of W e-C I-p- C2C,,,. ,,� L(.0 that executed the foregoing instrument, and acknowledged the said instruOnt to be the free and voluntary act and deed of said limited liability company, for the uses and purposes therein mentioned, and on oath stated that he/she was authorized to execute said instrument. GIVEN my hand and official seal this �4-t"'day of SUE JIN LEE Notary Public Notary's signature State of Washington Notary's printed name — �'- Commission# 158364 NotaryPublic in and for the State of Washington. My Comm. Expires Mar 19, 2024 , My commission expires PROFESSIONAL SERVICES AGREEMENT - 6 - Rev.3/2017 CITY OF CITY HALL 4 33325Fe d e ra I Way Feder 8th Avenue South Federal Way,WA 98003-6325 (253) 835-7000 vvww cityoffederalway com EXHIBIT A SERVICES 1. The Contractor shall do or provide the following: To diversify and sustain the Federal Way economy, the City needs to better enhance the tourism and hospitality industry. The Hospitality Education & Tourism Training("HETT") online program will further the goal of providing information on City assets and tourism venues for front-line employees of Federal Way. The Contractor will perform the production of an online HETT program (free to users)that informs front-line employees ("participants") from hotels, restaurants and tourism venues on local tourism attractions and venues in Federal Way. The program will include an assessment that tests the participants' basic understanding of the course materials. The program should be easy to use, concise, and compatible with mobile and computer devices containing materials designated by the Lodging Advisory Tax Committee ("Committee"), and capture analytics on program users. A. Target Audience a. The online HETT program will be targeted to participants in Federal Way. b. Front-line employees/participants are defined as individuals who deal directly with customers. B. Course Objectives a. Participants will become knowledgeable of the tourism attractions and venues offered in Federal Way. b. Contractor will provide directions and link for participants to become familiar with Federal Way's tourism website (www.visistfw.org) and its basic features including the events calendar. C. Course Logistics a. The Contractor will formulate a program created through Google Open Online Education platform. b. The online course will comprise three (3) components: 1. Training Session- a slide presentation that contains key information on tourism attractions and venues, and information regarding the Federal Way tourism website. The slides should be designed so that information is delivered in short, easily digestible bursts of information. 2. Course Materials—additional information regarding tourism venues and attractions will be available on the site along with links to tourism resources including the Federal Way tourism website. 3. Course Assessment—upon completion of the training session,participants will complete an assessment that tests their knowledge of the material presented. The program will require a passing grade for each participant. Contractor will work with the director of Economic Development to determine passing grade or percentage. c. The Contractor will create a course to be constructed so that it can be completed by participants within fifteen(15) to twenty(20)minutes including the completion of the course assessment. PROFESSIONAL SERVICES AGREEMENT - 7 - Rev. 3/2017 CITY of CITY HALL ,.�....� 8th Avenue South Federal Way.WA 98003-6325 Federal 1111ay (253) 835-7000 www cityoffederalway com D. Course Implementation a. The Contractor will complete and implement a Beta version of the course with the Committee. b. The Contractor will provide a beta version for trail by the committee c. The Contractor upon approval by Committee will initiate live version. The City of Federal Way's Director of Economic Development will provide the slide presentation for the training session, info sheets for background and questions for the course assessment. Phases of Work The online HETT program will be created in four (4)phases. Phase 1: Building the Course A. Install Python version 2.7.x (a programming language) on the computer if it is not already installed. Ensure the program is Mac OS X and Windows compatible. B. Set up a Google cloud project with a unique ID on the Google Cloud Platform. The account should be connected to an agreed upon email address. a. Credit card requirement(if required), i. The City will be responsible for maintaining a credit card on file with Google Cloud /Open Online Education. ii. The Contractor will monitor the Google app engine quota and inform the City when the HETT course account has maximized its free usage. iii. The Contractor will discuss any potential charges related to the HETT account with the City to decide the best course of action. iv. Any charges associated with the HETT account will be identified by Contractor for payment by the City. C. Download the latest version of Google Course Builder. D. Build the course components: a. The training session should comprise of the PowerPoint slides provided by the City. b. Course materials will be provided by the City Economic Development Director and should include the venue sheets and links to the Federal Way tourism website (www.visitfw.orl;) and PROFESSIONAL SERVICES AGREEMENT - 8 - Rev. 3/2017 CITY OF CITY HALL Federal Way Feder l Avenue South Nil,, 8003 y Federal Way,WA 98003-6325 (253) 835-7000 vvww cityoffederalway com highlight different components of the website including the local events calendar, things to see & do,places to stay, where to dine, and places to shop. E. Formulate a course assessment: a. The test should comprise of questions that assess the participants' knowledge of the information presented in the training session. The test should follow the simple and user friendly design of the online program. City Economic Development Director will provide to Contractor. b. The questions should reinforce key information and be in the form of multiple choices and/or fill in the blank. c. Establish a passing grade for the assessment that can be immediately calculated upon completion of the test questions. d. Identify a process to ensure that all participants receive a passing grade. Included in this process should be: i. A determination of how participants that fail the assessment can re-take the test. ii. How the re-take test will differ from the original test. iii. If there is a necessary cutoff of the number of times a participant can take the test. e. Determine how owners/managers of participating businesses will receive confirmation that employees pass the course. F. Publish the course and set content availability to "course" and course availability to "registration required". G. Identify the process of registration for users/participants. a. Create a"How To" document outlining how to register and access the course to be shared with employers and participants. Phase 2: Course Metrics A. Use Google Analytics to analyze participant usage. B. Set up the course to collect data measuring the number of people reached and how they engaged with the program. Data collected should identify: a. The number of participants. b. What industry the participants come from. c. The difference in course performance among participants. PROFESSIONAL SERVICES AGREEMENT - 9 - Rev. 3/2017 CITY Off,° CITY HALL 33325 8th Avenue South 17ederal Way Federal Way.WA 98003-6325 (253) 835-7000 www cityoffederahvay com C. Track satisfaction of employers and participants with the program through feedback requests and surveys. Document the feedback and share information with the City. Phase 3: Pilot Test A. Create a pilot test of the program with at least three (3) Federal Way employers from the following industries: a. Hotel/Motel b. Restaurant c. Tourism Venue B. Ensure the program runs as planned, including the ability to: a. Run the course on mobile devices, Mac Os X computer, and Windows computer. b. Complete the course within twenty(20)minutes. c. Take the course assessment multiple times until receiving a passing grade. d. Collect user/participant data. C. Request feedback from pilot participants on the use of the program, the material presented, the course assessment, and the ease of use. Update the online program and course material to reflect feedback. Phase 4: Full Launch A. Establish a launch communication plan in coordination with the City's Economic Development Director to inform identified employers of the online program. a. Identified employers are defined as local businesses previously contacted by the City and the Contractor in prior HETT initiatives. b. The communication plan should include formal documents containing information regarding the program and"How To"procedures. B. Prepare the launch of the online program in January 2021 and make available to all identified businesses. C. Illustrate how to track user participation among identified businesses. D. Address identified problems with the online program in a timely manner. PROFESSIONAL SERVICES AGREEMENT - 10 - Rev.3/2017 CITY OF CITY HALL Fe d e ra I ■Way 33325 Avenue South ''�S� ■V■LM■ y Federal Way,WA 980038003-6325 (253) 835-7000 vvww crtyoffederalway.com EXHIBIT B COMPENSATION 1. Total Compensation: In return for the Services, the City shall pay the Contractor an amount not to exceed Twenty Thousand and No/100 Dollars ($20,000.00). 2. Method of Compensation: In consideration of the Contractor performing the Services, the City agrees to pay the Contractor Twenty Thousand and No/100 Dollars ($20,000). Half of the payment, Ten Thousand and No/100 Dollars ($10,000.00) is due upon execution of the Agreement and receipt of the Contractor's invoice. In addition, the City will pay the Contractor Seven Thousand and No/100 Dollars ($7,000.00) upon receipt of the Contractor's invoice detailing completion of the following actions: Phases 1 through 3. The City will pay an additional Three Thousand and No/100 Dollars ($3,000.00) upon the completion of Phase 4 and receipt of a Contractor's invoice. PROFESSIONAL SERVICES AGREEMENT - 11 - Rev.3/2017 CITY OF CITY HALL � ' y 8th Avenue South Federal Way,WA 98003-6325 (253) 835-7000 www.cityoffederalway..com EXHIBIT C INSURANCE See Attachment PROFESSIONAL SERVICES AGREEMENT - 12 - Rev.3/2017 I. A�RD CERTIFICATE OF LIABILITY INSURANCE F! (MMIDDIYYYY)E /20/2020 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: HISCOX Inc. PHONE $$$ 202-3DD7 FAX (A/C.-NQxt1y ( ) _ _.. -:.(A/C,No)! 520 Madison Avenue ADDRESS; contact@hiscox.com 32nd Floor New York,NY 10022 INSURER(S)AFFORDING COVERAGE NAIC N INSURERA: Hiscox Insurance Company Inc 10200 INSURED INSURER B: _ Wesley Duncan LLC 34006 53rd Ave S wsugER c Auburn WA 98001 INSURER D INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR iADBL SLBR POLICY EFF POLICY EXP LTR TYPE OF INSURANCE IIry POLICYNUMBER MM/DDIYYYYI MMfQD/YYYYI LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1-000,000 C -... FL .I,.V E NT ED CLAIMS-MADE X I OCCUR �_I'I IS_5{.a u c. rrence I $$-100.000 MED EXP(Any one person) $ 5.000 A Y UDC-4362516-CGL-19 12/28/2019 12/28/2020 PERSONAL&ADV INJURY $ 1,0002000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 X POLICY PRO LOC PRODUCTS-COMP/OP AGG $ S/T Gen.Agg. JECT — OTHER: $ AUTOMOBILE LIABILITY GGti',elr:_�_Sr,J:=L���;Jli $ Ea aL'Gdef!Ir ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE $ AUTOS ONLY AUTOS ONLY Par a0cW81 t UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ I DED RETENTION$ $ WORKERS COMPENSATION PER OTH- AND EMPLOYERS'LIABILITY Y/N STAT T R ANYPROPRIETOR/PARTNER/EXECUTIVE ❑ E L EACH ACCIDENT $ OFFICERIMEMBEREXCLUDED? NNIA...��._.�—. (Mandatory In NH) E L DISEASE-EA EMPLOYE $ If yes,describe under DESCRIPTION OF OPERATIONS below E_L DISEASE- LIMIT $ DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101,Additional Remarks Schedule,may be attached If more space Is required) CERTIFICATE HOLDER CANCELLATION City of Federal Way 33325 8th Ave S SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Federal Way,WA 98003 THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE .r ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD