3h - Community Development Quarterly UpdateF' CITY OF
Federal Way
2 Swtj-�hlniversary
Community Development Department
Quarterly Performance Measures
Report
Mayor's Issues
City Council Meeting
.July21, 2015
Community Development Services
25.5 FTE serve the City of Federal Way through:
• Current and Long Term Land Use Planning
• Shoreline and Critical Areas Planning and
Permits
• Code Enforcement & Compliance
• Building Plan Review
• Construction and Electrical Inspections
• Building and Land Use Permits
• Designated Passport Office by
• U.S.Department of State
Department Performance Measures
• Number of Customers
• Average wait time at service counter
• Number of Permit applications
• Number of Permit approvals
• Passport applications processed
• Valuation ($) of permits issued
• Number of code complaints
• Code case clearance rates (in process)
Types of Permits Issued by CID
Land Use
• Administrative Decisions
• SEPA
• Shoreline and Stream Buffer Intrusion
• Sub Division
Building
• Structural
• Plumbing
• Mechanical
• Electrical
• Sig nage
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2015 Mid -Year Performance
► 2662 Customers assisted at counter
► 3623 Customers assisted via telephone
► 642 Customers assisted via email
► 4.26 minutes average wait time at counter
5
2015 Mid -Year Performance
► 167 Land Use Permit Applications
► 1979 Building Permit applications
► 1661 Building Permits issued
► 315 Code Violation Orders
► 549 Graffiti Locations Abated
► 1 756 Passports Issued -- $43,900 Revenue
► $11357,194 Total Permit Revenue
0
Historical Comparison
Customers assisted on site
Customers assisted telephone
Land Use Applications
Permit Applications
Permits Issued
Passports Issued
Code Violation Orders
Graffiti Abatements
Total Revenue:
$290739235
2013
2014
4623
5618
7732
7936
108
133
3948
4354
3684
3622
2639
2592
327
461
649
843
$2,9165404
Quest,ions?